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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,099 reviews
  • Rated 5 out of 5 stars

    Perfect Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came fast, and in perfect condition. Its exactly what I need for my online classes. Sleek design. Wonderful product. Highly recommend! Super happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a good battery life. Able to do a lot of schoolwork and still watch videos on YouTube in hd.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Good for a side hustle.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfec.t my wife love it. Easy to use battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little product easy to use great cost luv it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle leaves a lot to be desired. I am guessing the store display was *just right* so I missed that when I was initially considering all the available options. It boots quickly, though I hate all the bloatware they keep putting on these things. I loathe Edge and installed Chrome and it is FOREVER defaulting back to Edge. There is also an issue with documents being saved as Edge web pages. I can tell it to save as a PDF and it still does it. Every time I open the document, it opens a ridiculous page on Edge. It's really annoying, but also a potential security risk. When I select a local save, I expect that. I do not want a webpage being launched when I pull up people's private information. I have searched for fixes and tried them all but my specific laptop goes right back to that every few days. If it's a glitch, it's a highly problematic one. If it's by design, it's even more terrible. Stop trying to force One Drive and Edge! Aside from that, it does what I need, which is basic office stuff for a small business. For the price, it's good. I wish I could just skip the headache of Edge and One Drive every time I need to save/open something, and see the screen better from more than one angle. It also is very fragile. It managed to pop the screen out, in my bag, without impact. I popped it back in, but that's pretty shoddy craftsmanship.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Enough to get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay for small business tasks and course work. Speed is okay little lag and connection to Internet .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this laptop. Lightweight, quick, user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP stands above the rest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been my preferred brand for years. This Laptop is no exception, easy to set up and use. This is for vehicle tuning and does everything I could ask for, and the price was reasonable too. I recommend this Laptop to anyone looking for a nice reliable machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great lap top overall especially if you just want it it for small usage or just for research but if u fill up the memory it gets very slow and keyboard is a little flimsy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Light, white, and 'bright'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact like my old chrome book, yet has more versatility as a usual laptop. Setting up was extremely easy, and I retained all my prior sites and connections. The AI remembers my daily desired connections, and provides them instantly. Perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Ruffin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price got it as a Christmas gift for my grandson and it's a great starter for him

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the laptop was for a gift for a student in Mexico who study high school and he wish to have his first laptop thanks to you to make this process possible to buy it.with this great prices. thanks to make a dream come true to a poor mexican child.that he like to study for help to his family when he grow up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase. Love the screen size and lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday use laptop - not enough memory for running any games or anything, but if you need a value computer just for your typical office setting, this is a great buy for sure

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Affordable and lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight love the keyboard. Great purchase for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this lap top for school and i love it ! very affordable and lightweight !!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP-14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, light weight. Easy to program and get set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for budget shoppers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic computer good value for purchase price this will work for budget shoppers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For School

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop quickly for college and this was the perfect laptop fit for me. The price was cheap too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Titan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Laptops that I have used. Still being used for my journey to finish my MBA.

    I would recommend this to a friend