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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6077 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,077 reviews
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle leaves a lot to be desired. I am guessing the store display was *just right* so I missed that when I was initially considering all the available options. It boots quickly, though I hate all the bloatware they keep putting on these things. I loathe Edge and installed Chrome and it is FOREVER defaulting back to Edge. There is also an issue with documents being saved as Edge web pages. I can tell it to save as a PDF and it still does it. Every time I open the document, it opens a ridiculous page on Edge. It's really annoying, but also a potential security risk. When I select a local save, I expect that. I do not want a webpage being launched when I pull up people's private information. I have searched for fixes and tried them all but my specific laptop goes right back to that every few days. If it's a glitch, it's a highly problematic one. If it's by design, it's even more terrible. Stop trying to force One Drive and Edge! Aside from that, it does what I need, which is basic office stuff for a small business. For the price, it's good. I wish I could just skip the headache of Edge and One Drive every time I need to save/open something, and see the screen better from more than one angle. It also is very fragile. It managed to pop the screen out, in my bag, without impact. I popped it back in, but that's pretty shoddy craftsmanship.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple computer and get the simple task thats it was needed for done. Just a homework computer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP stands above the rest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been my preferred brand for years. This Laptop is no exception, easy to set up and use. This is for vehicle tuning and does everything I could ask for, and the price was reasonable too. I recommend this Laptop to anyone looking for a nice reliable machine.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Enough to get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay for small business tasks and course work. Speed is okay little lag and connection to Internet .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful for its price and perfect for most of home users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, white, and 'bright'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact like my old chrome book, yet has more versatility as a usual laptop. Setting up was extremely easy, and I retained all my prior sites and connections. The AI remembers my daily desired connections, and provides them instantly. Perfect for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for budget shoppers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic computer good value for purchase price this will work for budget shoppers

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this laptop. Lightweight, quick, user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the laptop was for a gift for a student in Mexico who study high school and he wish to have his first laptop thanks to you to make this process possible to buy it.with this great prices. thanks to make a dream come true to a poor mexican child.that he like to study for help to his family when he grow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Exceptional Service- Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product- Amazing job with the team providing the pickup that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance and Value for Everyday Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers impressive performance and great value for the price. With a sleek design, responsive keyboard, and a vibrant display, it's perfect for both work and entertainment. The battery life is solid, and the system runs smoothly for everyday tasks like web browsing, video streaming, and light multitasking. Overall, it's a reliable and efficient option for anyone in need of a versatile device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performances but worth for price. Better if doesn't have S mode.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP-14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, light weight. Easy to program and get set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loooovvvve HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to carry around for work and for school. HP has done it again. This laptop is not too big but not too small. It’s capable to hold a bunch of documents, photos, videos, and schoolwork on top of emails and cloud systems Microsoft 365 and such.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. Did not diaipoint, My grandbaby loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful and pleased...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer other HP kept flashing a white background. I couldn't charge it. I called and reserved and paid it through the website. In 30 minutes, I had my new computer. Extremely grateful because I had to finish my homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good job best buy I use it and runs good

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but it’s quite slow. If you need something faster, probably avoid this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a very specific task and it worked great. Well worth the money and glad it was available. If you need something in a pinch to check email and get online this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell others what you think - and you could win a $400 gift card!1See Disclaimer 1 One winner every month. The more reviews you write, the better your odds.

    I would recommend this to a friend