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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,099 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop for zoom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great! Easy setup! It has a HDMI port so we can connect it to a TV for Zoom meetings. We had to turn off s mode for zoom, but it wasn't hard to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    work Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Speed is what we need, light and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP perfect for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students. I’m not here to compare to a Mac if you want a Mac get one. HP is amazing for students and for first time lap top owners, very user friendly. Has a built in camera. Price point is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a graduation/going to college gift. It is exactly what was needed and fits perfectly in her school bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value for the cost. If you need to save files you'll want an external way to do that. It does run a little slow sometimes but with the 4GB memory you can't expect much more. It would be great for a high school or college student. It'll work for my small business start up until I can upgrade. Happy with the purchase for now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well, very fast, came with extras, best of all the price was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was available online, and I was able to pick it up in my preferred store within an hour of purchase. Everything went very smoothly and it was a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works prefectly…. I can save my photos, play games and Watch my favorites movies

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than I expected. But everything else was good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A New Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works amazingly! It was a well needed upgrade to my 13 year old laptop, and I'm able to have something that is much lighter and easier to transport when doing work away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a great computer, but having hard time getting updates for HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good job best buy I use it and runs good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performances but worth for price. Better if doesn't have S mode.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer though at times it acts a little slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my daughter who was just out of basic training for the U.S. Army This was compatible with her cap card and has made great use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP White Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience in the store with a girl who provided a lot of help narrowing down on decision on the purchase of a laptop for my daughter who’s a student in middle school. She was very nice, friendly and knowledgeable. My daughter has no complaint and is really enjoying her laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because it was very affordable and lightweight to run my design Programs for my Laser Printer and CNC Machine in my shop. The one drawback that I discovered is that the keyboard does not light up when working at night, so I have to connect a USB light to cast down onto the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clean look. Jusr perfect for my teen daughter. She loves the laptop, and uses it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop. I recommend purchasing it quick and easy to set up plenty of storage easy to fit in format, wirelessly to connect to any device Bluetooth Wi-Fi enabled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Laptop is a great value for the price works Fine display is fine.

    I would recommend this to a friend