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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson and he is very happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Not fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be labled as a chromebook. The preformance is lacking and ram gets fully ulitzed (100%) with simple apps like outlook. For under $200( got it on sale) you get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I highly recommend it for your simple needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great especially for the price!! I have a Mac but I’m more comfortable with a HP!!! I go to Best Buy for all of my electronics!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 14 Laptop Feedback

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spouse purchased a different laptop that quit working after a few days. Much happier with this purchase for a few more dollars. Have had no issues. Would recommend to consider this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    road laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so my wife could work on Quick Books when we are on the road. It does a great job. And, the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Starter Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for a starter laptop for my teenage daughter for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp pavilion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in plave of thr ho all in one i had to send to the sjop yea few days ago and really loke the portability and speed of this processer

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price quality balance. Pc is prety comes in different colors and is lighter tha other laptops i have had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Price

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great Price had no issues with it was a gift for a kid and has been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a cute laptop to work with, this is it !

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Bang for the Buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this computer for a special project, so I was looking for cheap. Great quality for price but pretty slow and some tech issues arose.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Loving My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new light weight laptop. It’s light, easy to wipe off, it feels perfect to type on fir my hand size. I love it. I bought my sister one and I’m going to get my mom one too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's the first time I've owned a computer for myself and it's just awesome. I use it to help budget bills and surfing the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good price for a windows machine. the screen is a bit small but easily connected to a monitor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and have had no issues in the first month. It is exactly what I needed and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Fast and Lightweight

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop. It's lightweight which makes it easier to move around. Its faster than my old one and the clarity of the screen is excellent. However, in 2 months it has died on me twice. Black screen that just keeps blinking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year since I purchased this & it works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop Lightweight Great Picture/Color Quality

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and the good product what great perfect picture fast be good size why numbers and white letters

    I would recommend this to a friend