Customer Ratings & Reviews

It is a really great laptop and works for all my needs

Great computer, charges fast, nice design, my daughter loves it, good Christmas gift

Slowwww…I asked at time of purchase about speed and was told this laptop would be fine as long as I didn’t have 10+ tabs open. It’s not fine…even with a single tab open. And 14 day return policy….seriously BestBuy !?!

If you go ahead and restrict some pre-installed Windows 11 features, like malware scan, the computer runs fast enough. It only has 64 GB but I personally find this great for just studying and saving my notes; you could just get a USB drive for more storage. The blue looks really good too. This is the best laptop for its price range.

Really like my new lap top glad i was able to get this new device..

So far so good!!! I got this laptop for my school work and its been getting the job done. I have no complaints. Not too big not too small. The volume is also very loud and clear. This was a good deal!! Get it

Computer runs smooth and is very efficient for work. The tablet mode makes it very useful for different work styles. Overall this computer is a very good choice if you're looking for a computer to do any type work or just for school!

Initial set up to use the computer took like 45 mins. After set up, I tried to open Bing to download Firefox but it took another 30 mins just to open the Firefox website to get to the download and to download the installer. So excruciatingly slow. You really get what you pay for.

It's alright for doing school work on. Starts to go bad over time and now you have to deal with a slow laptop while working. Not too bad, but far from the best.

This laptop works great for homeschool, which is why I bought it. My son and I use one each for logging into the homeschool curriculum. It loads quick and has all the requirements that I needed.

In love with this HP! Love the color!! Very easy to set up.

It’s ok I got it for school, everything works fine.

Work's great, loved the color, and reasonable price.

This is the perfect laptop if you wanna start off with your business , does everything you need from calls , good speed , quality is just insane for how cheap this is . 100% recommend

The service provided with my item I ordered online was phenomenal, the package also came earlier than expected which was great as this was a gift for my son for Christmas! Thank you Best Buy

Great laptop, for a great price! Super compatible with different softwares. It’s great for work, school or even just personal use. Definitely recommend.

The Microsoft office came included as promised. The first one I got was rose gold. It never worked or stayed powered on, went for an exchange they didn’t have any rose gold left settled for white. So far so good!!

I purchased this as an open box item and not only saved money but got a great computer in great condition and saved money. I am extremely pleased with it

Works perfect and easy to work with, I would recommend

Love it just wish it was 2 in 1 like my old one. Either way very useful and great for school work which is what I use it for