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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,928 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable. Would definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school so i bought this one. It was pretty slow. For the price you cannot complain, but I would recommend it for a child or teen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t even bother.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another one of these that I bought two years prior that works quickly with no issues, I don’t know what they changed on this new one, but it’s super slow and takes forever to load a page with constant error messages, probably due to all the 100 junk apps they include on it that you didn’t even ask for. Sad that we can’t even make our own choices in what we do with a laptop and what we have on it. Stay away from HP. Another laptop that I purchased right before this one just kept turning off on its own for no reason, also an HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what I though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it nice but because it has an S mode will not allow you to download any third party stuff or even if you go to HP will not allow you to download their help items to troubleshoot it. Plus battery doesn't last long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    School work approved love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life and great for school worked efficiently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop,just wish it had an ethernet port.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For kids/teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This overall laptop itself looks good but lacks everything the more expensive models have. I recently broke my laptop I have had since 2017 and decided to get this. once I got it and setup it could not load anything with more than 4 pages open. On top of that the mouse button on the laptop got stuck down within 48 hours of owning. Other than those two issues I still believe it is a good computer for kids/teens for schoolwork, as I had no trouble typing a paper. I ended up returning it to get an Acer Chromebook the brand of laptop I owned in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop and an excellent price. Paired up nicely with the wireless printer. A little short on memory but one knows that going in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an upgrade for my daughter for school. It is much better than what she had before, with more storage and faster speed. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP white 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, very lightweight but looks and performs very well. Good price too, so nice investment for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice store and people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice store, I was greeted with a smile and find everything I was looking forward it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever. Still working like it brand new. My daughter even uses it for school. We both love it. I also bought another one today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP laptops !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 different HP laptops in my house. They all are good but this one comes with the newest windows update and Microsoft 365 for a whole year. I love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all seems well with download but system did not down load Centurylink email account; will try set up a time for you to possibly check this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR STUDENTS! I needed a new laptop mainly for school work. This works amazingly. It’s not slow at all. And comes with a free Microsoft 360. I love the color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, excellent speed with downloads and uploading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast product, nice display screen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I love the color but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color but have not been able to use it much as it has to continuously be powered down. It also makes a very strange "plastic" noise each time a button/key is pressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for my less than computer savvy mother. Perfect price point for a senior who needs access to a computer but wont feel overwhelmed.

    I would recommend this to a friend