Customer Ratings & Reviews

I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.

So far, so good though I don't care for the Microsoft Edge. I've been a chrome user for many years.

Purchased this for my high school age son who had broken 2 nicer laptops so I didn't want to spend much, this barely gets him by at school but you get what you pay for

Nice touchscreen and clear pictures. I am able to be in class and look up information when needed.

Good for the price! Doing my school work on this laptop and it has been great so far. Beautiful color as well, it gets the job done.

Service was easy fast and amazing,Ordered online and picked up in store was a breeze I’ll always go to Best Buy for my electronics

Great laptop! Though bought and gave as a gift to a family, have not received any complaint about it but good report!

Love the laptop, it is compatible and has plenty space for what my daughter needed it for. We are completely satisfied with it.

It was a cheap replacement for a laptop that crashed 3 days before taxes were due. Not enough memory to do much….. We have since swapped all of our electronics to Apple products…..no more hassle with crashes, updates that screw thing up, long start up times, etc. Do yourself a favor and pay more for a mac book. Once you’ve switched to Apple, you won’t go back.

Very satisfied ! Always a great service! I will always buy my electronics at Best Buy being the best in the industry!thank you all !!

This HP laptop was easy to set up and well worth the money.

Had to buy a Windows computer for school. It works well and setting it up was pretty easy. Getting it updated was the most time consuming.

I just got this laptop today and it is already freezing and taking 5 minutes to even open an app. I knew a cheap computer would have glitches, but this is unbelievably bad. Seriously considering returning it as I don’t think it is usable at this speed. Maybe I just got a dud, but I am not impressed. Yikes.

Although its cheap, its a terrible product. I've been trying to login to my email and attach a focument for 20 minutes. Its way too slow amd is not functional even for the most basic tasks. I boufht it for emails and work documents only and its terrible.

I’m not on computer all the time just check my email store picture and check my stocks. Works great for my needs.

I needed a disc drive but this didn't have one. Other than that it's a good laptop.

Sturdy, useful, low-end laptop does everything needed for works - office, internet, etc. If you keep all your documents on the cloud, the low amount of storage isn't a problem.

it is just like it’s displayed on here .. I can do everything on there & it’s has a great set up when you first use it .. im loving it so far

This laptop was purchased for my husband and he absolutely loves it! Very easy set up and easy to maneuver. The color is beautiful!

Great for younger kids that need one for school Good quality at a reasonable price