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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,928 reviews
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer.Has everything I needed to do.. And it's lightweight..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powershell/Trusted Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Caught malware virus. Bios utilities not allowing factory reset. HP recommends startup disk only available through Hp. Security not guaranteed in regards to the recovery on the hard drive. Malware attacked even with security scans. Two unknown drivers linked into device manager. Also operating somehow with an attached android battery. MS config.exe unable to load; error messages. Windows power shell, azure and command prompt disabled due to graphics card disabled. Trusted installer error messages. Something internal linked after clicking a malware link. Task manager not working, black frozen screen. Trusted installer error messages linked as “admin”. Restricts a factory reset and will not erase hard drive due to possible virus linked to secure boot or legacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is blue, which is my favorite color and it works perfectly. I homeschool my kids and help my husband with his business and this laptop has helped me do it all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good for a lot of files and games but good for homework and simple things

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever had! It works great for exactly what I wanted. I can do multiple charts, I do my budget, list and writing. I can have multiple tabs open and it also has a function to do 2 or more screens! I got the white one it is sleek and not too big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a replacement for a previous hp laptop that I had that got damaged unfortunately. So far this laptop has been great, I use it mostly for school. I feel like I got a great deal on the price and I love the color of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a HP14 Laptop foe my son going back to college. Great for the price and displays are good. speed lags.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this laptop! it's not revolutionary by any means, but it does the job. playing some games on it can be laggy, even games that don't take up a lot of space--so, keep that in mind. however, it's definitely very good for schoolwork and watching youtube, netflix, etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good—fast performance, clear display, and reliable battery life. Great for both work and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for Your Buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love the color- I chose rose gold. The picture is crystal clear, and it runs very smoothly- perfect laptop for school, browsing, and I’ve even used it to play games (not sure how it’d handle bigger games, but to play Among Us, it worked perfectly). My purchase came with a free HP mouse which has been very handy, and I also appreciate the fact that it comes with, I believe, a 6-month trial of Microsoft Office. Also- you definitely can’t beat the price for this computer. I got this on sale for under $200, and I’ve got to say, I’m very happy with my purchase. If you’re looking for an everyday laptop that can get it done- here it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Stream Laptop from Best Buy is a nifty, budget-friendly option that's easy to take anywhere. It sports a sleek design with a 14-inch HD display, offering a decent viewing experience. It's not a powerhouse, driven by an Intel Celeron processor and 4 GB of RAM, so it's more suited for everyday tasks rather than heavy-duty stuff. The 64 GB storage might feel a bit tight, but it contributes to snappy performance. What's nice is the impressive battery life, giving you around 11.5 hours for videos and 9 hours for streaming, making it great for on-the-go use. It also ticks the connectivity boxes with Wi-Fi, Bluetooth, and a decent camera for video calls. Features like HP Fast Charge and a focus on energy efficiency add to its appeal, and the bonus one-year Microsoft 365 subscription is a nice touch for productivity. Overall, it's a handy companion for casual use, though not ideal for power users or those needing lots of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far just wish it had more storage, great design and easily upgraded

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop the laptop you can’t go wrong with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    School laptop replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great with its fast speed and clear screen. It's light and easy to carry, and the battery lasts all day. I really enjoy that it is also touchscreen and very inexpensive. Perfect for work or fun, it's a good choice for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop decided to die on me. So when I found this I thought It would be the perfect match for me. Overall, the quality is good. Not great. You get what you're paid for ig with there were more storage on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a little slow but overall great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop no issue work perfect and light to carry around. Thank you

    I would recommend this to a friend