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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,928 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is good and have a great picture on the laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow on day 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took forever to load pages on the internet on day 2. I tried on chrome and edge. Nothing. No it wasnt the internet. Also it wouldn't let me download the antivirus included by best buy because it wasnt a microsoft app. Wth? Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good Riddance Not Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this computer because it is too slow; freezes, and basically does not function. I got as far opening the box, turning on the computer, and then it took half a day to set-up due to slowness. Was not able to load web pages or stream any shows. I returned to store the next day. Good riddance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Baby blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp. It does everything i need and more. Definitely was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and better price. My brother loved it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, it runs fast and is perfect for my school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian Legette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school and work. It's fast and it has a lot of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not top tier but works great for what I need at great price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, easy to use and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for Junior year college. A much needed upgrade to windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comoact, and easy to use. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Basic necessary features are available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for simple tasks. Kind of big to carry around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service as always! Enough said...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowflake Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great responsive computer , user friendly and I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact laptop. I love the blue color style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Indigo Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop - 2nd one I've purchased This one is a gift for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD AND HANLDY I CAN USE FOR A LOT IFNORMAITON AND WORK AND SCHOOL

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure how this has so many good reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning the laptop because it cant load anything within anreasonable amount of time. Straight from the box new and it runs at snail speed. It was bought solely for college school work and it cant even manage that. Not sure if i got a dud but super unimpressed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the prices. There is a piece in the back where it folds that keeps falling off but overall a good buy.

    I would recommend this to a friend