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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,928 reviews
  • Rated 5 out of 5 stars

    Like this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s fast laptop love color fast speed good akso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the protection plan is worth the cost for the peace gained

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good for simple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop. I just expected a bit more. It would work great if it’s just for schooling/research. I played Sims 4 exclusively on it, and it worked great for a few weeks. After a few weeks, the game stopped working entirely on the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BLUE IS IT !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST LOVE,LOVE MY NEW BLUE LAP TOP !!! PERFECT SIZE !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase for a computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical computer, I couldn't be any happier. very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Michelle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first but now not running correctly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more when I was told internet protection was already installed but wasn't aware that certain apps cannot be installed with the one provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy and Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it quickly, will have more info when I use it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away!! Cheap piece of junk. Super slow. It runs like a 10 year old laptop would. Spend a little more and get something that will actually work. Keep in mind i only use it for YouTube and online shopping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself a replacement laptop for my karaoke system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new laptop. It does everything that he needs and more, the processor is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant quality! Love the picture and sound. We would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sunil

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good but not expected my fulfillment but overall good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded movies for viewing on plane trip. Worked fast and effective. Missed touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Intel Celeron 4GB Memorey 64GB eMMC laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. No complaints. Easy to set up. Reasonable speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for children

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecr for children and young, for school and homework

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard to figure out has voice command. Still logged in as visitor, cant figure it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Money Ever Spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I've ever used. It's extremely slow and lags. I can barely get anything done that i need to like basic word documents or e-mail. I wish I could return it but unfortunately Best Buy doesn't give you much of a grace period for returns.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! Do not buy this laptop. It was moving soooo slow when I first got it. It is so dim with the brightness all the way up! Now it takes me at least 3 minutes of holding the power button just for it to come on even if I didn’t shut it down. 0/10 DO NOT recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price, 100% recomended, just at time

    I would recommend this to a friend