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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,928 reviews
  • Rated 2 out of 5 stars

    You’d be cheating yourself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button sticks, is not responsive at all. This laptop is very slow as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get anything to load. This is by far the worst laptop. It moves extremely slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the basics. Using MS Word to update my resume and watch the occasional show on streaming apps. It literally took 15-20 minutes just to open a Word document and I could never get Netflix to load. Being cheap bit me in the butt. Lol

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in preparation for going back to college. I started school two weeks ago. After using this laptop for two weeks it just stopped working. I never took it anywhere, have barely anything downloaded on it, it just stopped working one day. The screen flashes white and shuts off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just okay. Got what I paid for. Would be good for a kid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so slowwww it’s unbearably slow and I wish i bought something else or could get a refund… I hate this computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for my online classes, which is all I use it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Chromebook. It did nnot ave Windows. I am having minor issue with installing Apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow would like to return it for a better one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good match for beginners. I bought one for my wife and she loves that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , product looks great but it is extremely slow..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy trust me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible trust me don’t buy this it is so slow even if you want it for something super simple you will be dissatisfied

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard has a delay when pressing keys. Frustrating when writing something.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Moves slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice but it’s moving really slow down one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's perfect for my everyday personal uses. The battery life seems to be pretty great so far. The screen isn't huge but its exactly what I was looking for and the picture and colors are very bright and clear! It runs great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow computer!! Not good enough for what I need for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I also have been using HP products all my life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the ram to 8gbs and that was the ONLY way it became useable. I had to do this because money was tight but for any who has ANY other options don't buy this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Never had an issue. Setup was easym

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Runs very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for school but unfortunately i might not be able to use it. Since day one its been slow but it got better for a little then right back alow. I’ll be taking it in to see what’s wrong soon but overall bad computer.

    No, I would not recommend this to a friend