Customer Ratings & Reviews

This is a great no-frills Windows laptop for basic needs. Have had no issues so far and is snappy enough for web use including video. The shell casing color looks good to boot!

Laptop is a good price but runs extremely slow. I was trying to take an assistant that was timed and almost ran out time with the pages taking 2-3 minutes to load.

This laptop is the perfect size for a student. The keyboard sounds like a dream and setting up is super easy! The storage is just enough to get work done! I love it!

It’s works for my gaming devices and it’s very nice. Not only is it fast and efficient , it’s comes with Microsoft so it makes everything easy for college as well.

Not ideal for school work or opening documents unless you dont mind taking a long time to open. Ran super slow and wasnt able to get work done in an ideal time.

Garbage! Save your money. This is the slowest computer I've ever owned. Had to use my phone to order plane tickets because the pages wont even load.

Worst computer I’ve ever owned. Freezes up constantly and is sooo slow. Ignore the good reviews. I thought it would be a good basic computer but I was wrong

This might be the worst computer I’ve ever had. Can’t do anything on it, when I search all I get is page is not responding and it’s super slow. Nice job on making junk HP

This product wasn’t good I brought it for my grandson to use his first laptop for kindergarten it wouldn’t hold a charge, it was hard to turn on and to get to the apps was horrible.

I haven’t been able to connect to the internet since I got the laptop and using any internal functions have been very slow as well.

The unit died less than 2 years. I sent it out to HP for repair since it was under warranty. However their support kept telling me it was not Covered under warranty cause it had damage. However - they were never able to document what the actual damage was- no evidence or proof. After several attempts dealing with support - they never got back to me to inform me of what they found as damage. I gave up and will never purchase an HP again.

No speed, tough to set up, didn't care for the new internet connection with Microsoft. Was going to use it for a conference and it was so slow I returned it within days of trying to make it work.

I bought this laptop and took it back within a week or so. Runs super slow and freezes even when using Microsoft word. Gets super hot while charging. Took 2 hours to factory reset.

It’s way too slow! Not sure what is wrong with it, just got it this year. Unfortunately I didn’t use it right away so I couldn’t even return it. It’s sucks

Not what i expected! Not much memory to do what I need to do, don't know much about laptops and i must say you get what you pay for

very slow but should I expect for the price. I was trying to set my laptop up and saw how slow it was running, gave it a couple of hours but there was no resolve. returned immediately

This computer runs very slow. Would not recommend, I would return it but it’s past the window if return.

Good price for the quality of the laptop, does the job

We ended up returning this laptop! It was super slow to open anything on the web or even simple things like trying to open the settings!! I wouldn’t recommend this one.

Very slow start up. Got it used, was a floor model. Looked brand new. Returned, but still got charged for recycling fee. Even though I brought back within an hour. Not cool.