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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,928 reviews
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Extremely slow. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow and laggy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant even use the web browser for basic usage. Just lags and never loads. Is not an internet issue either because my other laptop works perfectly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like I expected. Got it for my boyfriend who isn’t really computer literate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, small and easy to carry also the functions are better than I taught, loving every minute of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and daughter-in-law. Perfect size for what they need. Paying bills and social media.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a bit more than basic, its above average. I think it would be perfect for a young kid to start or someone just looking to do email, web browsing, or music. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE COLOR AND EVERYTHING ABOUT IT. THE PRICE I PAID FOR IT WAS ALSO ON POINT. THANKS BEST BUY!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Microphone didn't work. Geek squad tried to fix and couldn't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase light weight I love the color very functional and overall reached my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a cheap laptop and found this gem. It's working as expected and didn't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and customize for personal use. Great battery life. Everything we were looking for at the right price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 out of 4 that we ordered were extremely slow. We couldn't even get a web page to load. Returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad product Sure Hp will get a lot of troubles with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer just for writing documents and internet for a project at Church. It does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect and fits my needs. Easy to navigate, comfortable and confident using. Love the color too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and buy ANYTHING else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wicked slow and insanely painful to use. Dont waste your money on this trash, buy something else and save your sanity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift. Did everything I needed it to do. Just basic emails and web browsing. Great price. Easy set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Personal Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't worth the price or the fact that it's slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money. Cheap for a reason.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and it has trouble performing basic tasks due to the lack of RAM and a fairly crappy CPU. No apps even running on the computer, my CPU and RAM are already at almost 100%. I plan on returning and looking elsewhere

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Little disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it didn’t make my needs for my collars courses and it was somewhat slow.

    No, I would not recommend this to a friend