Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- SKU:
- 12031689
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.
This summary was generated by AI based on customer reviews.
Painfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
Avoid
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow don’t buy not good wish I didn’t buy it it was a gift for my ex she hate it too
No, I would not recommend this to a friendYes Please
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy for those on the go, light, yet power and I love the color.
I would recommend this to a friendbusiness laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.specifically purchased it for work purposes and it is doing the job
I would recommend this to a friendhp laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product It’s good for my classes and help me a lot to do my work
I would recommend this to a friendSlow running
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow to load into programs. This is not a fast working laptop.
No, I would not recommend this to a friendGreat Purchase for Grand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer purchase was a gift for my grandson. He said he loves it.
I would recommend this to a friendtrash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trash don't buy this, it works very slowly, find better
No, I would not recommend this to a friendBestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have been better scree wise but still a great laptop. Hey I bought it didn't i
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent and very easy to set up I love it would definitely buy it again.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Study and great product for the price. Purchased this item for my son and he loves it.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase 2 of these laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.
I would recommend this to a friendHP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Granddaughter’s Birthday, says she loves it especially indigo blue color,
I would recommend this to a friendHappy with my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a laptop that was easy to setup and use. This is perfect
I would recommend this to a friend100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent over magnificent I love the product would recommend 100%
I would recommend this to a friendRose gold hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and kept freezing. Took too long to charge and was delivered to a neighbor.
No, I would not recommend this to a friendOn my goodness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is out of date and the software preloaded moves slows.
No, I would not recommend this to a friend10/10 Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is exactly what I needed! It is very user friendly!
I would recommend this to a friendLoving It!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and my mom loves her new laptop. She only uses it to play games but when she needs to do more she can. Also we both LOVE the color!!
I would recommend this to a friendWorth the Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop was an upgrade for my high school son. He loves it!
I would recommend this to a friend