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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,928 reviews
  • Rated 5 out of 5 stars

    Inexpensive, yet powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, yet powerful. Using it to run our lighting at church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great. It is just what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal use and it is Also light weigt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inexpensive, great laptop for granddaughter, works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, set up was easy.This review is writen from this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice smaller laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop it’s fast and small enough to take with you,no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zero Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing ive ever bought. Couldnt even download a simple app without a continued crash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected. But you get what you pay for. I wish I would've did more reviews on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my niece's bday and she loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop so I enjoyed my computer today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! I will recommend this product! Good decision!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very slow and didn’t want to connect to network

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. My kids loved the computer, it is amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very slow, and unable to complete more tasks than my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been less than a month since I received the laptop, and up comes a message that the battery is holding minimal charge and may need to be replaced. I contact Best Buy, and get referred to the manufacturer since I am past the 15-day window. The mfg asks me if I have a half hour to spend on the phone; I respond not at this time. It is frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functional llaptip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. S version of windows actually isn’t bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente product i love it i will buy it again....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. It’s terrible. Thinking about returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes up randomly, crashes if used longer than 30 minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good BANG for the Bucks, served as a "Backup" recently---great job.

    I would recommend this to a friend