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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,928 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works great with all of my devices and I love hp

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for surfing web, bad for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but not AT ALL for gamers! It’s exactly a you get what you pay for laptop! It’s good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I use it for home and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp reviee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a great price. Love the dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop--Easy to use--Reasonably priced--Glad made purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken………………………………………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is aVery good computer especially for all work needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible. just horrible don't waste your money. I would give it a zero, but the form would not allow it. It is a piece of junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son he loves it no problem thanks again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worse computer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very poor, It is very slowing takes too long to log in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally bad , it was so slow , it didn’t charge any page

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop very usefull nice quality and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my mother was very pleased with the lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop set up by Geek Squad. We had an older laptop restored to "out of box" at pick up. Allie explained the process and helped us with Microsoft set up. She was so very helpful. Maddie helped us with pick up on 4/14. Review of Geek Squad: EXCELLENT. So many of their agents have helped us in the past. Thanks to all. They're GREAT!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY SLOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO slow that it is impossible to use. Very disappointed and I am out of my window to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , laptop, glad I bought it, n st a low price! Thank u!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his computer. He’s constantly on his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Everyday Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for everyday use. I got it for my son to use for his school projects. It's perfect for all ages that are using to surf the web and do plenty of regular everyday tasks. It's definitely not a gaming system, but the speed is great for otherwise. Clarity is great, colors are vibrant and sound is impeccable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Slow.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small tasks are slow. You wait and wait for a page to load.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow it lags a bit honestly wouldn't get it but the price is good

    No, I would not recommend this to a friend