Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • hp HP 14" Laptop Best for entertainment and personal use - . - nE - Sa M A a - - - 4 - - - 2 - Ja - - - + - g - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Left. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 1. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 3. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 4. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 7. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 10. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 11. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 12. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Model:
14-dq0052dx/685K1UA#ABA
SKU:
12031689
$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,928 reviews

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works great with all of my devices and I love hp

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • Good for surfing web, bad for gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but not AT ALL for gamers! It’s exactly a you get what you pay for laptop! It’s good though.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I use it for home and school.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • Hp reviee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a great price. Love the dimensions.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • HP great PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop--Easy to use--Reasonably priced--Glad made purchase

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Non

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken………………………………………………………………………………………………………………..

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    No, I would not recommend this to a friend

  • Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is aVery good computer especially for all work needs.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • JUNK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible. just horrible don't waste your money. I would give it a zero, but the form would not allow it. It is a piece of junk.

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    No, I would not recommend this to a friend

  • Nice and affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son he loves it no problem thanks again

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • worse computer ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very poor, It is very slowing takes too long to log in

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    No, I would not recommend this to a friend

  • My pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally bad , it was so slow , it didn’t charge any page

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    No, I would not recommend this to a friend

  • Hp

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop very usefull nice quality and good price

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my mother was very pleased with the lap top.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Total Tech member

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop set up by Geek Squad. We had an older laptop restored to "out of box" at pick up. Allie explained the process and helped us with Microsoft set up. She was so very helpful. Maddie helped us with pick up on 4/14. Review of Geek Squad: EXCELLENT. So many of their agents have helped us in the past. Thanks to all. They're GREAT!

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • VERY SLOW!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO slow that it is impossible to use. Very disappointed and I am out of my window to return.

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    No, I would not recommend this to a friend

  • HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , laptop, glad I bought it, n st a low price! Thank u!

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Christian computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his computer. He’s constantly on his computer.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Great for Everyday Use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for everyday use. I got it for my son to use for his school projects. It's perfect for all ages that are using to surf the web and do plenty of regular everyday tasks. It's definitely not a gaming system, but the speed is great for otherwise. Clarity is great, colors are vibrant and sound is impeccable!

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Very Slow.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small tasks are slow. You wait and wait for a page to load.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    No, I would not recommend this to a friend

  • Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow it lags a bit honestly wouldn't get it but the price is good

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend
Page 258, Showing 5,141-5,160 of 5,928 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.