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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,928 reviews
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice HP laptop. battery charge really hold all day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work very well, pretty slow and doesn’t hold charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop for my granddaughter and a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much do everything need and it's cool

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TRASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow and Microsoft edge is annoying. It will not allow me to download or use CHROME or Duck Duck Go!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all no power then Best Buy wouldn’t take it back and had a very bad attitude towards me. When I try to bring it back I need to have a better system with products bought it for Christmas. Never opened it to Christmas Day and it wouldn’t come on. What a sad day for my daughter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches / SLOWWW Yeah it’s cheap and it should be cheaper !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 0 stars if I had the option. This is the worst laptop I ever had. Can’t event open up a web browser or even so much as an app. Internet connection was the worst

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Great customer service. Nice blue color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Running up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running hot and turning off website crashes after multiple updates

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow, don’t buy it, save your money or invest in something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good laptop. The hardware can barely load web pages. Thankfully it was just a gift for a 9 year old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Way easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way easy to use and with the cost very afforadable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the laptop for almost a couple months it works great I had a few issues with speed but after updating it it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd purchased, great for kids and for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the color blue - so far so good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop sucks. Bought it for Work could not get it to connect to Wi-Fi in three different locations. Did not know that it’s 15 days to return it. Everybody else is 30. Plus, I work out of town and it’s secluded area where I am nowhere around any type of stores.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I will never buy an HP again. Worthless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a decent computer for the money but not very powerful when compared to other options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop at a nice price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fairly easy to navigate; I'm an inexperienced laptop user and I figured out how to use it for the few things I needed it for. I'm not a student or computer gamer, so I can't say anything about that. But it hooks to my wifi easily and I can pay my online bills with it, so I'm happy!

    I would recommend this to a friend