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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,928 reviews
  • Rated 1 out of 5 stars

    Operating

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no storage to properly operate, as told to me by a geek squad agent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Runs slow and wont download. I would not recommend to a friend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simply does not work. Only had it a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. It’s not worth the aggravation. It takes very looooong just to turn on and load up. In this day and age this device shouldn’t even be sold regardless of price point. Shame on you Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Electronic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t what I expected. It was very slow with the Wi-Fi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for an amazing price. Absolutely love the blue color. Haven’t had a problem at all with managing apps, emails or even streaming. Not sure why I hesitated on buying it. Great speed, picture and battery lasts for a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rise of the machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since when do you have to use or create a Microsoft account to use a computer. I would like to go about my life without being monitored, solicatated, and controlled by big brother. This has gone too far. Ask if you can use the computer without being slaved to Microsoft before you buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for son.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great buy for my son who needed a new laptop. He really likes this laptop because it has some features that his older one didn’t have. Yet again, I still cannot understand why you require such a length response for such a basic product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, took me forever to do anything I wanted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a college student. No enough space, flimsy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hp laptop is wonderful. It was self explanatory for setup, and it's easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow. With downloading even on high speed internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. Was so very slow.....returned..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back to dial up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this laptop has very good features, it was so slow to open pages I actually thought I heard the dial-up sound ringing in my ears. Even after turning off everything that was pulling the wifi signal it didn't get any better. No ethernet connection so that was all I could do. I guess that's what you get for $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    processer too slow to do computer assignments for my class work and personal work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will never recommend no one to buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the worst labtop i even buy can get mot to download on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad don't waste your money. The laptop very slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money very very very slow processor pages take months to load

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rexing B1 night vision binocular.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Binoculars have grainy vision day and night. I have only played or tinkered with them and not spent much time with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month

    No, I would not recommend this to a friend