Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 12031689
Customer reviews
Rating 4.1 out of 5 stars with 5928 reviews
(5,928 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great starter laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for My wife. She uses this mostly for web searches, viewing videos online and keeping in touch with friends in video chats on Zoom. She's very happy with it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Grandaughter loves it and so does my wallet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for what wanted it for. Bought for my 6 yr old grandaughter its actually way better than i expected she can do anything she wants on it although she maily plays games
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Avoid!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a complete lemon, don't buy for any reason. I bought one for my 5 year old niece and even for that it was insufficient. An extra $100 or $200 is worth not buying a paperweight
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Freezes with any large file.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Small and portable. But freezes often. It cannot keep up with large documents in Word, music playlists, or large PowerPoints. For example, when I stop a song on my playlist it just freezes and I have to close the program
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it once it worked fine then went to use it again and nothing would load I wouldnt buy it again or recommend for anyone looking
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 5 out of 5 stars
For the price youll be happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst piece of junk I ever bought. Returned it within 2 hours
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, sometimes did not connect to items we were looking up. returned it the next day.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of issues freezing, won't log in, wont go to sites you click on. Never seen an HP do this. I am going to return it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that it is slow. Until this very day I have yet to accomplish anything on it!!!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my babysitter as a birthday gift. It was an upgrade from the current laptop she has and more efficient and user friendly. She loves it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Extremely slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst possible computer and support from best Buy or from HP. Absolutely worthless. Save yourself a lot of trouble and move on.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap and not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop felt cheap, flimsy and slow. We looked at cheap ones and this was not even worth the cheap price
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Hp purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was great. Best Buy has the best delivery times possible, their customer service is wonderful. Their products are of the highest quality…..
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS COMPUTER!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS COMPUTER!!! I purchased in May 2023 and this is Jul 20. It will not turn on. Just past the one month return date. Sorry I purchased it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
HP is a good brand. Had one before this one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. No problems and also had a good review from my agent at Best Buy who makes house calls; as I belong to their membership.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Even worse than its low price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash, you should not be selling this product in your stores.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after it would continually 100% disc and 100% CPU. Horribly cheap device.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy online buying services A++++
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Best Buy online services always have outstanding products, and the prices are competitive with any completion price.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Great laptop at a low price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for projects on a cricut machine and other simple task very fast good laptop for the price
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend













