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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,928 reviews
  • Rated 1 out of 5 stars

    pm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer was glitching from the start .not a good computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Real helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , is very lightweight and what I like the most is that is not loud at all when the fan turns on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a laptop, however maybe some day it will work and i can access the Internet and actually use it in a useful manner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OVER HEATS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMP, IT IS NOT WHAT IT ADVERTISES AND NO EMPATHY FROM THE BEST BUY STAFF AND MANAGER IN THE PLANTATION STORE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PIECE OF CRAP! Nothing more to say!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted something that i could use for work. It is perfect for writing assignments and navigating the internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money! It literally never works I should have returned it but I procrastinated! Literal trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response time is very slow when u try to open google or anything in general

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much hassle for me but it seem to be a wonderful gift for my grand daughter.Freeze up too much for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom and she loves it. She likes how easy it is to use and that she can take it anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Crashed within a month. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to contact customer service over 5times my CV computer is a failure I need help!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't worked right since we bought it doesn't want to upload correct

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand of laptops!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops are so easy to use! Easy to carry, store and for someone who just uses it for email, photos and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was super affordable and included everything I was looking for plus I absolutely love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a freshman in college and it’s perfect! All software that I needed was able to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. The color is really pretty. In very good shape for a display model purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard moving the page up/down putting the arrow right on the line. I definitely will stick to touch screen.

    No, I would not recommend this to a friend