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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,928 reviews
  • Rated 1 out of 5 stars

    Hope you like staring at "Cannot load" pages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely functions even when browsing the web or trying normal day to day tasks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MY review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this computer would run faster and not freeze up. No sir. It would freeze up every 15 minutes it seems like.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop Great price Has all features I need Has more than I expected Great speed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i thought it was a nice price but overall the laptop was horrible. Got a replacement and that was horrible too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice laptop I love it there’s no problem with and the color amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Select anither device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good buy at all. This system lacks the capacity to perform even the simplest of exercises

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already returned it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't get on the internet unless you have an account with outlook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in an emergency after a home fire. It turned out to be a very good little workhorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever had. Ive recommended one to a friend and he is buying one like mine from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, inexpensive laptop that was easy to set up. Good value for the price and HP support is always a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left hanging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how to use this computer or TotalTech, absolutely confusing. They must assume everyone can do this stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow operation system but at the price with software serves the purpose of document creation that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good more the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, I'm fond of HP computers, have had at least 3. Know what you're buying before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. It is small and compact, beautiful screen graphics and color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever…. Buy only if u want to spend money to throw away!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very laggy i understand why it was so cheap will deff be returning and investing in a better one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get another Waste of money. All these reviews. Foes anyone ever win $400.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    May be good for small general usage bo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot good for atreaming. No dorect ethernet connection very slow and laggy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Not a single problem with it since i got it almost a month ago. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product fast for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast enough for basic home use will buy from Best Buy again great value a great price

    I would recommend this to a friend