Customer Ratings & Reviews

After fully charging it straight out of the box, turned it on and the screen started glitching.

Got this computer two years ago as a graduation present, within two weeks it started having issues. Picking it up from the bottom on the right side would instantly make the system lock up and the screen would get all glitchy and weird. The wifi eventually stopped working, and so did the "turn off and on" tactic. I took it in to be repaired, but they only fixed the wifi issue. Overall, this computer has been reliable enough aside from that issue which still persists. It has a very low storage (60 gigs, less than some cell phones) but it works well for school and watching youtube/netflix and some small games. It's a cheap laptop, good enough for what it is.

Screen started glitching 15 days after purchase. Won't come on

Just bought it for 2 weeks, it keeps asking you to restart. And finally it totally down for itself

You get what you pay for!! This laptop was inexpensive but it's the WORST laptop I've ever owned. I use it mainly for the internet and I have had problems EVERY TIME I go on line. When I contacted Best Buy warranty department, they said all agents were busy, contact later rather than put me in a que. I will never purchase from Best Buy again!

I really do not know, I was in the store and wanted a white one, this was blue

The computer I ordered wouldn't turn on. I called Best Buy but the person I spoke to couldn't understand English well enough for us to be able to have a conversation. I decided to just return the laptop and get my money back. Unfortunately they're keeping $14 for returning it to them. I will never buy anything from them again!

I get it it’s a low price laptop but absolutely no memory other than that it’s good

Sound went out almost a month later.Touchpad also stopped working .

I bought this computer for school and it is doing its job. I love the size and color.

I should have known better than to expect quality from a laptop priced as low as this, but would have expected something with HP name on it would be decent. I was wrong. This is the absolute slowest brand new computer I’ve ever seen. Returning it tomorrow.

It’s very slow don’t buy it it’s not worth it pay a little bit more and get a better quality the downloading watching YouTube or zoom very slow

Bought it for a friend it’s a great laptops to do school work

computer is ok do not like win11 should have opted for 10

Very limited. This is good for an elementary student

Compact and light. Fast and reliable computer. I purchased for my daughter

This white 64GB eMMC HP comp is amazing in every sense of the word. A marvel of modern technology, combining compact design with impressive performance. This laptop, powered by an Intel Celeron N4020 processor and 4GB DDR4 RAM, is a wonderful budget offering that leaves nothing to complain about. The 64GB eMMC storage provides ample space for essential files and applications, making it an excellent choice for students, professionals, and casual users alike. After switching out of S Mode, apps I slapped on here include Office 365, Chrome, iTunes, Photoshop CS6, Sony Vegas, Retroarch, Virtualbox, and DOSbox, and still had some room to add roms and songs. While it may not be a powerhouse, it manages daily tasks well, flaunting simplicity with the classy flair. One of the standout features of this comp is its amazing glossy screen. Glossy screens are known for their vibrant colors and high contrast. They are particularly well-suited for multimedia tasks such as watching movies, editing photos, and gaming. The glossy finish can make images appear more vivid and lifelike, providing a truly immersive viewing experience. Even though it is only a 1366x768 resolution, the graphics look great. This comp is not just about performance and display; it’s also incredibly portable. Its lightweight design makes it easy to carry around, whether you’re moving between meetings or traveling. In conclusion, this HP 64GB eMMC laptop with a glossy screen is a great choice for those who value performance and display quality. Whether you’re a student, a professional, or a casual user, this laptop is sure to meet your needs and exceed your expectations!

One of the slowest computers and you cannot upstage the ram from 4GB even though I was told it could be at purchase. The computer uses have the ram just for the operating system. Terrible computer and terrible advice from the employee.

This computer is horrible. I am still having troubles with compute and I am a college student I don't have time to reboot every time it wants to be stupid.

The earbuds didn't have the needed ear required earpiece . I had to return them to the store.These weren't an open box item, they were refurbished