Customer Ratings & Reviews

Computer was defected and was poorly fixed. Took long time to get store credit for it. Do not buy this brand of computer from there.

worked only a couple days! dead. avoid this item

The worst laptop and I can’t even return it. I wasted money on this laptop and now have to you buy another one

No stars, refused to put windows 10, that’s the only os that the program I needed it to run works with. I returned it.

The sales man was way to pushy. Was just looking at what I could afford and was being told it’s the worst product.

It keeps coming on and shutting off. I’ve tried to call someone and am still waiting on a return call.

Nothing like expected! Flimsy laptop which isn’t suitable for working from home. Will be returning for a refund!

wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!

The hp 14" Laptop is a lightweight Chromebook it works fast along as very well. The price is reasonable and good for this device. The size of this laptop is very portable. the battery hold very well, the screen doesn't lag. if you have a young kid who is doing home school or school games i recommend it

The laptop glitches and I am not able to retrieve my work from it

Not what i was looking for or expecting. Very disappointing.

It Stopped working after 2 months of using it for my child’s homework.

This computer is so slow and freezes a lot! Display is okay.

For the price it is worth it. I bought this computer because of the on going issues I had with my Apple Macbook Air. I needed a computer fast as my graduate program is online. This laptop gets the job done. However, this computer works best for basic functions such as: typing documents, sending emails, browsing the web, etc. It is an adjustment switching from and Apple Device to a Windows.

The laptop works great however, the packaging was unsatisfactory. The laptop was delivered with a shipping label on the HP box and placed on my porch displaying the contents.There was no protective covering on the HP box to cover contents.

The style is quite suitable for my husband, who doesn’t know much about computers. I like the color very much.

I only had for 2 weeks and it stopped working i returned it

To whomever is viewing this review, PLEASE do not get scared about the individuals saying this laptop is a slow, undesirable device. Simply, most of them have not or do not know how to rid the device of the pre-loaded bloatware which comes with it (standard practice for Windows machines). I am a guy who came from a $1400 M2 MacBook air which I thought for the money was just ok and opted for this device instead. Let me TELL YOU, once you open the box, turn the power on and allow the pc to download all necessary updates (took me about 2 hours for me to just sit and wait painfully).. This device is then ready to be utilized in FULL Windows 11 mode (not 'S' mode which is by default for this machine), de-bloated and de-animated (maximum performance) before full functionality that most of these reviewers are not receiving simply because they have not taken the time or do not know how to perform these steps. First to get out of the Windows 'S' mode, I recommend looking to the internet. Once out of 'S' mode, turn to the web browser (default Edge) and search for 'CC Cleaner'. This free program once installed on the machine will allow you to rid of all the bloatware programs (common Windows practice) that were installed on the device. Once the programs are all ridded of the bloatware, turn to the internet and see all the advanced Windows settings in regards to turning off unnecessary animations, game mode (not needed especially for this machine) and adjustments to the minimum processor speed for both battery and plug in. Once you turn off/tweak these critical settings, the device PERFORMS. In conclusion, this HP 14" is a wonderfully designed, steal of a product once ridded of all the unnecessary junk and tweaked to a stress free experience.

I work for myself and my MacBook died, so no choice but to pick up an inexpensive laptop while it”s in the shop. This machine can handle my basic work functions fine. MS products, cloud access and internet searching. It will be a good spare machine when i get my beloved Mac back. Easy to set up and use. Shave off 1 star because its slow, but the specs made that pretty clear. Im happy witj my purchase.

This laptop serves its purpose. It's not a high-powered unit, but works fine. It was purchased so my granddaughter could do her computer homework. When I first set up the system, I made the error of pairing it with my Microsoft account. A ton of information and files downloaded and it really bogged down the system. I had to reset and start over. Once I did that, the laptop worked fine.