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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 5,928 reviews
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Would like to have had a CD/DVD drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TO SLOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I got what I paid for and couldve done better but i was hoping MAYBE it would have work worked amazing, boy was I wrong! Its so slow and laggy i couldve even click on an app without the little blue loading thing popping up next to the mouse arrow thingy. I am returning this immediately! Do bot buy it, not worth it at all!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it aug 1 got it aug 3 n two weeks later wont even come on. Very disappointed. Not what i expected from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great purchase no issues able to do everything that I wanted it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new computer. Nearly have it set up the way I was hoping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very amazaing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very awesome & touch screen now i can do my business

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was slow. I do like the laptop and it is a good size to do work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Good price good budget from my work stuff and I’ll be great to stream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Loving my new laptop dont leave home without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Clean and fully functional. Bought it used and was hoping I didn’t have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable home or school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow on the first day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt load full pages in the first day. Tried to update it and that took so long I had to give up and just return it. I dont care how cheap it is, it should still work on the firsr day. It also felt cheap. This is a lesson to not buy a computer based on looks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review of laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i needed it for with decent speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable starter computer for preteen. Great speed and programs for value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer cracks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs great but I dropped it by accident l, not even a hard drop and the computer screen cracked on the first drop (never had this problem with other Hp computers) . So if you plan on buying this laptop make sure to purchase a laptop case and warranty since it breaks easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can this run games on roblox with mid graphics?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifcly i mean project flight and games like that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painfully slow. Literally just right clicking makes it freeze up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does just enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a decent laptop that gets the job done nothing more nothing less then it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Great for student or home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price works for what is needed.

    I would recommend this to a friend