Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 12031689
Customer reviews
Rating 4.1 out of 5 stars with 5928 reviews
(5,928 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
A real piece of ****
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just took 17 minutes for the login screen to load.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Ugh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Struggles staying connected to internet. Slow loading webpages.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
SLOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.literally didnt even have it for a whole 24 hours. It started glitching in the set up process. Then just fully stopped responding to the touch pad. Save your money do NOT buy this
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it can do your usall stuff but it has less storage and only 4ram but its still fine overall
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Fake reviews. Not a functional computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW. These reviews are all fake or paid for. I hvent had a laptop this bad since 2011. DO NOT BUY THIS it's not even close to functional for basic web browsing which is all I bought it for.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Problems with shipping run around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this I have not received anything don’t know problem but I will get money back and go to staples to buy all the stuff that I would like to by
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy practices baiting and switching
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bait/switch scheme, item unavailable, at store in a week, with all the available items more expensive. Had better luck at Target next door
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
commandeers your browser.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.won't let you change browser from microsoft. s mode?? can't open more than 1 window at a time. password saver has glitches.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead in 3 weeks. Never buy this and never gift it to friends and family
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't even open settings.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that this computer is not made for Windows 11 at all! Can not open settings, and when I try, either Settings crash or Windows 11 restarts.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Losing your identity to digital tyranny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to make Microsoft account. Privacy invasion.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad costumer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Products is not working properly and I try to return it did not make it on the time of the policy which was hiding in very small detail.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Laptop barely works. Would not recommend. Whoever gave it a 5 star review has really low standards.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Store issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who sell me the product did not explain anything about the computer. He was in a hurry just to sell .
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Sams lap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems with it it has access to the things I need
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Returning it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and finished setting up. Died and was never able to restart again.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Satisfied!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now i can order groceries and stay home. A great help for shut in shoppers.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Lap to
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get this item it was shipped to the wrong address.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does nothing but freeze up….from day 1!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend













