Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 12031689
Customer reviews
Rating 4.1 out of 5 stars with 5928 reviews
(5,928 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Value!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop and it is great for like work and social meda.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
bad product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than three weeks of purchase.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow processor and confusing organization
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something to upgrade from my 7 year old laptop but this ran slower. Plus windows 11 is confusing as hell. Laptop came installed with windows S, which claimed to help with virus protection, but prevented you from doing a lot of other things. Hard pass.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Exchange
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned; not what I wanted. Exchanged for a Chromebook.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Toriez
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and customer service would recommend
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Garbage, Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have ever made, it has corrupted 2x storage devices, barely functions with no add programs downloaded, dial-up would be faster. With in the first month I had to call support and do a factory reset. Yes it is cheap but spend money and get something thag catilly is reliable.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap components
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and won’t turn on less than a year after I purchased with light use. Do not recommend.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
The little hp that could.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work, I spent just under 400$ for this product. It came broken with no charging cable.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
So sorry to hear that you did not receive what you ordered. That is not the kind of service that we intend to offer our customers, and I can certainly understand how upsetting this must be.
Please get in touch with us at support.hp.com so that we can look into this for you. We are always here to help with any technical issues and to assist you with selecting the product that best suits your needs.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care













