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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5927 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the product's overall performance, portability, and lightweight design as significant advantages. Many appreciate the battery life, size, and color options. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,927 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for streaming, just takes a little bit for it to calm down after booting to work smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is okay. Not that fast and lags. battery life lasts a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Good quality. Has everything my daughter needs. She’s going to love this for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price, could be faster but overall great product for the price. It was in stock and picked it up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, but very useful. I have no issues with them still working very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice computer. If you've got a kid/preteen who needs their own personal computer or a parent/grandparent that is bad with technology, this is a great starter machine. However, if you plan on actually doing work on it, get something else. This computer is slow when you have multiple apps open, it runs hard when you try to send an email, and it takes forever to troubleshoot issues. Its functional and can work for someone doing little to nothing on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great if you’re on a budget and need something to get stuff done do not expect any high or high quality experience for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its great for everything you need. Home work, face time,pay bills etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A.c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upset that it was order as an open blx excellent condition. Which means included all accessories. Got home and literally was just the laptop. No charger nothing. The store almost didnt give me a charger but once i said i called the 1800 and said that they had to i got some off brand used charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for browsing sites. Could use it as a typewriter for projects or small tasks that don't require a lot of power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very lightweight and keys easy to touch. Uusually get a darker color but the white accents the screen to brightness.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to download Google Chrome because Microsoft Edge was just too slow. But other than that, Im satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Basic Use Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is restricted in "S" mode. Poor directions to turn off. Overall speed is terrible. Knowing you get what you pay for.. If you plan to do more than surf the internet or respond to an email, look for a better performing laptop. The only positive thing I can say is the battery life is very good, and charges extremely quick,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Learning Technoligy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a "tecky" type, but you need to have technoligy to stay up with the rest of the world. I am learning my divce a bit better and able to navigate a bit better. I think for those of us who still has encyclapidias that was my go too, it would be helpful to have a computer for "Older folks with sight issues" would be helpful." The people that helped me several times were very helpful and understanding. Thakful for "my" Best Buy Store.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer so far. Made a little cheap and you can feel that and see that but for the price it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Simplicity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer for what I want to use it for. Simple email and Bill inquiries.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect laptop size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, got this laptop for my daughter for school, its the right size to fix in her bag, color is nice, runs smoothly, typing has no issues, screen view is beautiful, very clear, just perfect for my daughter to do her class/homework. I Recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop a while back and it is still doing what it needs to get done! Great for school work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this item. I was surprised it came in multiple colors. The ease and functionality is great. I would most definitely recommend it to people I know. The instructions are clear on the computer but… the only thing that is not too clear are the instructions on how to reset the computer back to factory status.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WONDERFUL LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful size beautiful color and great price better

    I would recommend this to a friend