Customer Ratings & Reviews

I bought this laptop because my old one broke and I needed something for school. It runs great and doesn't lag. I can game on in through the Xbox app and my Xbox as well as do everything I needed for school. The battery life is great as well as the speed.

Great computer. Works exactly the way I need it to.

This is a sturdy laptop for school and work. It is compact and has been useful for school work mostly. I am happy with this purchase!

Great laptop , it gets the school work done . I pretty much take my laptop everywhere with me for school and work and even catching up on my shows .

This laptop is everything and more!! I love it love it!!!

So far so good. It is user friendly. I purchased this item for school and business and it is working out just fine.

Like it a lot so far for what we need it for -- a non-Chromebook portable computer for taking notes, viewing online textbooks and completing homework for college classes. Bought an external CD/DVD drive to go with it and will likely get an external hard drive for non-Cloud storage.

Great laptop for my 60 year old mom to use. The screen is large enough for her to see

Great little laptop, it does the trick if you need an extra travel laptop

great laptop worth getting for gaming product firmware and driver downloads !

This laptop is great. It is lite and easy to move around. I am learning Windows 11 and it is proving to be what I need. Thanks to the sales person who helped me with my purchase. I would recommend it to everyone. Thanks

This laptop was given to me as a gift I’m a new user I’m a apple person and I must say that this hp is GREAT the best fast and so easy to use windows 11 is fabulous if your thinking of getting one I say Yes all day I’m so happy with my ho

This computer works great. I use it for work and personal use.

had to remove ALL security software to download anything. very limiting software but other than that amazing!

It’s really good, great quality and you can take it anywhere :)

I ordered this laoptop in the color rose gold I loved it ! But it started glitching after ONE day of using i ended up returning it because it glitched so much I couldn’t get any basic work done . Very disappointed because I wanted it to work so bad it’s lightweight pretty in rose gold and affordable .

I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

Got this this originally just for work but I use it for games as well, quality is really good

This laptop is very good for our Sales staff with their training videos & web viewing. It's light weight and a perfect size to carry or situate on their desks. Most is done through WIFI so storage is enough.

My laptop was delivered so quickly and efficiently! I love the color, it’s not too big or small so it’s perfect for a student. There were no damages done to my device or package. Thank you Best Buy for taking the time to properly ship and deliver my Order.