Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • hp HP 14" Laptop Best for entertainment and personal use - . - nE - Sa M A a - - - 4 - - - 2 - Ja - - - + - g - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Left. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 1. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 3. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 4. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 7. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 10. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 11. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 12. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Model:
14-dq0052dx/685K1UA#ABA
SKU:
12031689
Highly rated by customers for:
$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5927 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, highlighting its portability, light weight, and great battery life. They also appreciate its convenient size, appealing color, attractive design, and reasonable price. However, a significant number of customers express concerns about the processor speed, noting that it can be slow. Other drawbacks mentioned include poor screen quality, limited storage, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,927 reviews

  • Perfect for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a laptop that I got in exchange of a chromebook and I am so happy with it. It is perfect for my needs as a college student who needs something light to carry around but that works just as efficiently as any other laptop. I also love the color.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is cool , It's just what I expected for my daughter's homework and her music school and it helps us a lot with many other things...thank you and recommended a thousand times.

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    very good out of s made

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take it out of "S" mode then you will have a good working laptop!!!!

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will meet your basic needs and includes Microsoft Office Suite for free, for 1 year.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend

  • So Easy to Use, My new HP-Laptop!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with my new HP Laptop! It's clear, compact and so easy to use. It comes with Windows and a special app from HP that's answered every question I've had about setting up and using the laptop. I highly recommend the HP-14" Laptopo-Intel Celeron!!!

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • HP LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop,fast and very nice color,love it,high quality

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • For work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need it for in order to work from home

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs!! Great help with purchase and easy to idr

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    You get what you paid for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for everyday use, you really get what you paid for.. there`s no big feature thata make you go WOW, but works

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I just needed s laptop for day to day inventory list. Using ms suite. I was offered s lot of support from beat buy on ms office profucts. This is great for students and professionals for day to day stuff.

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • Laptop Review

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice designe easy to use. The dark blue color gives it an elevated look

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Hp Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have always wanted a laptop and I will suggest it to anyone.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light laptop which is nice. Pixel quality is average. Overall it's a decent laptop, especially for the price.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • Excellent Products!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was super efficient and the product was great! The product made my needs, it was practical and cost-efficient.

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • Great compact laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best product for which it was purchased. It was a great price compact and easy to carry and use on the go. My wife loves it because it is much easier for her to travel with than our other HP.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i needed was something for school working great for that

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Good computer, but slow

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great however I didn’t realize that it was gonna be so slow and I didn’t know. I should’ve gotten more gigabytes. But that’s really my only complaint and the reason why I returned it

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    HP-14

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, light weight. Easy to program and get set up.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the laptop was for a gift for a student in Mexico who study high school and he wish to have his first laptop thanks to you to make this process possible to buy it.with this great prices. thanks to make a dream come true to a poor mexican child.that he like to study for help to his family when he grow up.

    This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

    I would recommend this to a friend

  • HP 14" Laptop - 64GB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the HP value. Scheduled delivery was on time.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend
Page 66, Showing 1,301-1,320 of 5,927 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.