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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5927 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,927 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you just can’t beat it. We need just the basics and it has everything we need. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a laptop. Good for starting to learn stuff especially with old people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sulit! Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cutie for my daughter who will be entering high school next school year. She love it and so far no issues. I always love HP since college days. Keyboards, startup and charging are working great. This one is perfect for teenagers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. I’m happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall and works for all my needs. Lightweight and fits in my backpack just right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift. Nice I hope I bought ata great price

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good as i thought very slow to respond to my commands.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little laptop..gets the school work done and lets me watch netflix...a little slow...but worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the money, still getting used to it, Not as quick as i expected,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keith

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good price is very good the people they were very helpful I ordered it on a Thursday afternoon about 4:30 within an hour because I live in New Britain less than an hour I drove over there and picked it up thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP hums along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14 laptop has been working flawlessly since we bought it a month ago. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's A HP Laptop....Everything Else Sucks..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop Is Awesome...I Bought 1 For My Son ..A Year And A Half Ago....I Bought Another Brand... Same Day..More Expensive....I Destroyed It 7 Months Latter...What A Piece Of ..it....

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute I was skeptical because this was a smaller version of what I had but when I say does the same thing the man even told me it’s a little slow but I don’t have that problem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a good battery life. Able to do a lot of schoolwork and still watch videos on YouTube in hd.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Old Man Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me, and it is perfect for what I do on it. Very Little. It is fast and the screen is just right for me. IF it ever has issues, I will definitely buy another machine like this from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic computer for basic use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for general use. A solid performer for general uses. It does everyghing good but not great. It is a value pick that was cheap. You do get what you pay for. If you can spend a little more, there are better options out there. Very small screen and finding a docking station is a nightmare unless buying the HP one which is as expensive as the laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Terrible Laptop, Reconsider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a backup to do school while my ROG G14 is getting repaired. Come to find out, this thing can’t even handle basic tasks like opening the settings app, browsing google and much less doing Word / PowerPoint docs. I knew that it only had 4GB of RAM when purchasing but it’s crazy that I can’t even connect to the WiFi. Safe to say I will be returning this after 2 days of ownership and spending an extra 100 bucks to get something more powerful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a first computer for our teen. I've always liked HPs - I find them to be reliable, easy to set up and use. A good system. Should have gotten a touch screen, but it's really ok for her to suffer with only having a mousepad ;-).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something affordable and a great product at the same time to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop That Meets My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14" laptop is compact and light weight and very portable with its good battery life. The 14" screen is large enough to do detailed spreadsheets and watch streaming videos. I'm still trying to get comfortable with using Windows 11, but so far this has been a very good laptop that meets my needs.

    I would recommend this to a friend