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Customer Ratings & Reviews

$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,928 reviews
  • Rated 5 out of 5 stars

    HP perfect for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students. I’m not here to compare to a Mac if you want a Mac get one. HP is amazing for students and for first time lap top owners, very user friendly. Has a built in camera. Price point is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working with the hp laptop 14 was easy but you could not download old programs on it unless you get rid of the S mode the system comes with and you cannot get in the S mode after you do that. Everything else is great about the lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, durable and lasted a good while. Actually still being used and I have had it over 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the laptop for a little over a month, and so far it’s working for me just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review..good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does,what i want at a good price! Ok you want more you got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far one of the best purchases I've made at Best buy. It really works better than I expected. I will definitely recommend this for students and for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works very well. Simple to set up and easy to use for a older persons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value, solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for an elderly person. It's simple to use and can do everything they want it to do. It makes them very happy, so it is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Be Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Son. No complaints from him. He says he loves it. He 13 yrs old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clean look. Jusr perfect for my teen daughter. She loves the laptop, and uses it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted and needed a laptop for a few years now and it serves my purpose for what I need it for

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little slow but works for me as students do the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Speed is what we need, light and durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for the price. Haven't had any issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase. Love the screen size and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell Inspiron 15 3000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, have not used much. But so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Beautiful unique color! The only thing I would change is the laptop is in safe mode and blocks other useful programs such Adobe.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very slow, and has low space. Google or any other search engines randomly shut down. I am very disappointed. Please save yourself and don’t buy this, I am a low income student who was in need of a laptop. But if you have enough money, save yourself and buy something more pricey for a better quality laptop. I wish I didn’t have to use this, but for now I have to use a slow, lagging, and unreliable laptop until I can afford a Mac or high quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works good for school work. I use it for watching my sit coms and YouTube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A New Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works amazingly! It was a well needed upgrade to my 13 year old laptop, and I'm able to have something that is much lighter and easier to transport when doing work away from home.

    I would recommend this to a friend