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$271.32

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great laptop at a great price. Very happy with purchase and will probably buy orhers fir my employees.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jyst A Little Something For My Wife.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was just what my wife needed. She said that she didn't want anything too fancy, just something basic to do what little work she needs to do so she can stop taking mine. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New hp computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is different and have updated quality that my old computer processed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic but good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good basic laptop. I got this to use excel on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I recommend it well purchased again love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good piece of Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and if you're looking for basic features to help with school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try Windows 11 without a large investment. I was surprised on two accounts. I like Windows 11 and the computer meets my needs for a home computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been perfect for everyday purposes and overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Economical laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price and fast. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Was a gift for my daughter. She used it for her summer job and school work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value , great computer for the price, serves a purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Meets my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to use with my projector to watch movies. This hp 14" laptop meets those needs. It is also lightweight so I can transport it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop computer buy. !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were all great. They really helped me because I am not computer competent. I just know how to turn it on. Then I called tech support and over the phone he helped me adjust some programing. So I would give the staff 5 stars. The computer itself well I may still bring it back. The mouse board thing doesn't always work and requires a heavy finger or thumb to make it click. Then there is all the pop ups, WOW that is all I can say. No computer I have ever owned has done this before. I just bought it to run a particular program that can not be erupted. There is a pop up once or twice a day! Very annoying as then I have to shut everything down and then set up the program again. The computer 1 1/2 star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Purchased for my mother who is not tech savvy and she does great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goldenmomx5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop for home. I just needed something for emails, social media and that sort of thing and this laptop is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop for the money that it cost .I have not had any problems with it and it is faster than i expected it to be .Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer because I didn’t have a PC and needed one for something my ipad wasn’t capable of. It took almost 30 minutes to load the application i needed onto the computer, and another 30 minutes to extract the data from my iphone. The computer i had 15 years ago as a freshamn in college was literally 10x more effective than this machine. I didnt expect much for the price, but this was shockingly bad. I also received an alert that the storage was full after downloading 2 applications from the HP store. Im sure i will never turn it on again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is my choice for ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent entry level laptop computer that is easy to use and the price at Best Buy is the best I could find!! HP is my choice for quality and performance for my budget.

    I would recommend this to a friend