Customer Ratings & Reviews

For the price and what I need a laptop for, this is a great product.

Good for the price good for kids especially young teens for school

It will do the job for the most minimal tasks, home computer. Not for work at all, the processor is too slow. This is a good lap top for what you pay for and for the minimal essential, pay bills, inbox check in etcc...

I brought this computer over two years ago and I still love it til this day. It works just like I brought it two years ago. I use it everyday!

I got the for my niece's birthday. She absolutely loves it and says it was so easy to set up and use. The price was very reasonable.

I’ve been using this laptop now for several weeks, primary for college. It’s been perfect and has everything I need for a pretty decent price. Definitely recommend.

Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

While I was hesitant to purchase an open box product at first...it arrived in great condition, promptly with no issues and works absolutely fine.

needed a laptop for school asap came in two days it’s been about a month & excellent like it’s brand new i can do my school work & watch my favorite shows at the same time no lagging!!

I'm not sure how this thing has so many great reviews. The first thing I did after unboxing this thing and powering on was go to the default browser, Microsoft Edge. The browser was immediately unresponsive and I had to quit it. A few more attempts and I gave up on Edge for Chrome. Installing Chrome was a nightmare because I had to download the installer through Edge which crashed multiple times as I attempted to download Chrome. Once I finally downloaded Chrome, I opened a window and was greeted by yet another unresponsive page. Maybe I'm just used to more expensive machines, but this thing has the computing power of a toaster. I guess I should not have expected much from a sub $200 laptop, but the reviews led me astray here. If it cannot handle basic browsing straight out of the box, what is going to happen down the road when I have 10 chrome tabs open? Everything about this machine is slow. I do like the design and weight though. Returning immediately.

Decent computer for the money but remember you get what you pay for

Great laptop for the price. Light weight. Super fast.

Good value for basic laptop. Customer service was decent.

Love it! Everything I need- able to do work from home, type out agendas and and and policies- compatible with printer I have

Love, love, LOVE this laptop! Especially for the price! I've bought my computers from Best Buy since 2001. I won't buy any pc from another store!

DO NOT BUY THIS LAPTOP. It doesn't run even at a moderate speed. I couldn't get it to run Google Chrome without crashing, and even then I had to jump through hoops to get it to let me download and install a browser that wasn't Edge. On top of that, EDGE CRASHES TOO! It's a trash computer and it's not even worth the $200 I paid for it. It needs 8GB AT LEAST to run decently. It's awful

Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

It is light, thin and does everything I need and more. Very satisfied. Customer service was great from the beginning to the end of the purchase. Wonderful experience

Great product for someone who doesn’t need a fancy device. It’s easy to use and maneuver. My father really appreciated this gift he is not tech savvy and was successfully able to navigate this laptop.

It was the perfect size for my home office desk , great sales price, and has all the programs that I needed to upgrade from Windows 10 to Windows 11