Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 12031689
Customer reviews
Rating 4.1 out of 5 stars with 5928 reviews
(5,928 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Extremely Disappointing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a big fan and supporter of HP products over the years, but unfortunately, this is one purchase I greatly regret. I bought this as a computer for my parents to do the occasional basic web browsing and printing from time to time, but sadly, this computer doesn't even have adequate power for that. I know it is a very inexpensive computer with very basic specs, but even opening up Microsoft Edge can take upwards of 10 minutes some days. How about installing Norton Internet Security? That whole process took me an hour to download and install that. Perhaps we got a lemon? I really don't know, but what I do know is this computer has been an absolute nightmare for my parents to use and they dread every time they have to turn it on and attempt to go on the internet. My E-Machines computer from 20 years ago with 256mb of ram and dial up internet honestly performed better. I really wish I could return this item or exchange it for something better. I would urge anyone considering this computer to do themselves a favor and explore other options.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is small but mighty! Easy set up, fast speed. Convenient and easy to use. Display is perfect size!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Daughter needed Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter to use for school, she absolutely loved the color and you can never go wrong with an HP
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LAPTOP COMPUTER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS A BIRTHDAY GIFT, MY DAUGHTER LOVED THIS. I ACTUALLY BOUGHT 4 OF THEM
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Greta Computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer, I use it everyday for my photography
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Pleased with computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Everything I wanted in a computer.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is essy to use and the letters are big and easy to see. The laptop is light and i can bring it anywhere and easy to use. The mouse pad clicks so i know when i click it rather then just touch pad.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Verry good. The computer is very good. I really like it. I use it every day for my study and my work. 100 percent recommended.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get this laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is excellent especially with my college school work. I would 100% recommend for just browsing or school work. Definitely gets the job done.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
perfect for myself or kids
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works just like any other computer don't need to buy 500 when this is great for me or my kids
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everything that I need to do!! Very lightweight and portable! Wonderful choice!!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Recommended must buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use. Good price, I love the color and the size. If you are planning to enroll to college you must buy it!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
very easy to use sleek laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a sleek ways to use laptop. it’s so portable i love it
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good powerful computer for every day use.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife every day use. Does her Cricut designs and works fast connects to the Cricut wirelessly. Good overall performance will definitely recommend.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 3 out of 5 stars
Cute for everyday, Not for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute little laptop if you just need to do everyday tasks. However, I bought this for my daughter who wanted to play an online game. She complained that it was too lagging for her, so it's going back.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 3 out of 5 stars
HP computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and was not set up for a printer even though it was the same brand. Had to get Microsoft assistance and it took them about 30 minutes before it started working
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work great I love it it works fast the windows open and close fast the battery lasts for a long time
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Great computer for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my computer. This is just I needed for school. I would recommend this laptop computer. This is a great computer to a reasonable price.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Buy items online and VA health Programs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP - 14" Laptop that I bought is the best thing I did it has help me out a lot, on buy items for the internet and helped me on the VA health programs.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, definitely worth the price, nice screen size.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend













