Customer Ratings & Reviews

The product worked out great. Did what I needed in a pinch.

It's a good laptop .. I love it . I can't stop using it

Works good! Not slow, doesn’t run hot. Just use it for work only & school

I needed a laptop that was small to carry around with me. but could also handle what I needed to do. This was perfect for me

It’s at a good price, but is very slow. Bought it to use for school and would take long to load. Ended up returning it and bought another HP model laptop.

So far really great laptop have had no issues, my son loves it price was ok

An excellent product!! Without a doubt, I would buy it again.

I’ve never struggled this much with an HP product. I bought this for my daughter as a Christmas gift. It takes forever to load and when it goes to a new site you have to click “wait” on a “this page is not responding, wait or close” error message a couple of times before the page will load. This doesn’t happen every time but enough for it to be a problem. And this is after making sure any updates were completed.

It's a great laptop for light use. If you need to do a lot of streaming, this is not the laptop for you.

This is an excellent value for the price. The size fits well in a backpack. Overall this laptop is perfect for grade school kids to use at school and browsing the internet.

Good product. Battery life is good. Delivered on time. I would definitely shop at Best Buy some other time.

Fast reliable laptop, easy access, little so you can put away easily

Great laptop for the price! I bought it for my son who is in college, and he loves it!

I juste like the way it's easy to display and also the speed. I would recommend to everyone especially for tha price

Bought 2 of these 1 year ago. 1 works, no issues. 2nd one already needed a battery replacement. Both seem to have storage issues.

The computer works well, it does go a little slow when you first set it up for a few days but it works very well after that. For the price, its a good computer. I just use it for work nothing else.

Great laptop. I use it for online classes. Haven't had any problems. Battery life is great. Display is clear.

Great computer for simple functions like school work or personal use. Would recommend faster one for work related tasks.

I love my laptop. The employee that helped me was so nice

Not sure if this is the norm or if I’m just unlucky but the keyboard is absolutely terrible. The keys stick and occasionally caps lock randomly gets stuck ‘on’ and the only way to turn it off is to restart the laptop. I use this computer for my corporate job where I am required to do a lot of screen sharing via zoom. Nothing is quite as embarrassing as going to type on a live meeting and having a key stick. Example: “meeting minutesssssssssssssssssssssssssss”. Mind you, this computer is only a few months old, used strictly for work, and this has been a problem fr the very beginning. I guess maybe it’s my fault for buying a cheaper computer but I thought the bare minimum functions would work. Also, when you pick up this laptop to carry it into another room (ya know, a key function of a laptop) the click pad randomly clicks on things when touched from underneath the laptop. Again, maybe I just got unlucky but a laptop that won’t reliably type or click is basically garbage.