Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • hp HP 14" Laptop Best for entertainment and personal use - . - nE - Sa M A a - - - 4 - - - 2 - Ja - - - + - g - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Left. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 1. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 3. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 4. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 7. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 10. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 11. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 12. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Model:
14-dq0052dx/685K1UA#ABA
SKU:
6499749
Highly rated by customers for:
Clearance
$143.99
Save $36
Comp. Value: $179.99

Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,075 reviews
  • Pros mentioned:
    Overall performance

    Mr

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love it. I have been using for the last one year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does exactly what I need it to do. I am happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for basic needs, nothing fancy but good quality for good price!

    I would recommend this to a friend

  • Go for the price I paid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a cheap newer laptop to replace a 2008 model Apple laptop. Don’t us it for much but old one would not update any programs. So far so good

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Definitely recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love how long I can use it on a full charge.

    I would recommend this to a friend

  • Puchase 10/10

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it was very helpful very cheap and works grest i still have it 2 years later

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Excellent product for what I needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for what I needed. Does exactly what I wanted. Performance is good and I’m very satisfied

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend

  • My HP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive computer for a 77 year old to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    very nice laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use my laptop for homework and it works really will, i love it

    I would recommend this to a friend

  • Great lightweight option even for Linux

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for lightweight work. I bought it mostly to take with me to restaurants or libraries etc. because it's cheap enough I'm not worried about spilling drinks on it, or someone swiping it. I didn't even bother trying Windows on it because Windows is not my favorite. I however did put Linux Mint 20.3 on it (non-Edge version), with encrypted LUKS storage. All the hardware is recognized out of the box, including the WiFi and Bluetooth. I reduced the amount of swappiness and switched the /tmp and /var/tmp filesystems to use the "tmpfs" to reduce the amount of churn on the eMMC storage. There are only a few oddities so far: the keyboard occasionally will rapid-fire when you type a key. Sometimes have to restart the Bluetooth service. Also the trackpad sometimes just fails to respond. These are most likely Linux driver/firmware issues with this particular hardware most likely because it's cheap bottom feeder stuff. Sometimes "dmesg" shows some weird errors for ACPI and other subsystems. Sometimes it gets stuck in the LUKS unlock boot-up, requiring a Ctrl-Alt-Delete. But I can work with these quirks. The battery life is PHENOMENAL, which it should be with a 6 watt CPU. The screen is actually really good, too. And the speakers are rather good for this price-point.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    VERY GOOD FOR THE PRICE!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: it is medium sized computer but lightweight, it's not a Chromebook,the price was perfect for this particular device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works amazing never had any issues I recommended you this computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Am impressed with the performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works fine,very fast speed,picture quality is excellent battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    HP 14in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from my 8 year old son for music production. HE LOVES IT ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Labtop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this labtop for 3 years Already and it’s still in good shape and works great still

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad. Anything under 16 gb isn’t worth buying unless you never plan on going on line lol Slow, slow , slow… did I mention slow

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is user friendly. Set-up was easy, a great deal for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and perfect Christmas present. Everything works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It is light. Has a great display. Fast.

    I would recommend this to a friend

  • Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow it lags a bit honestly wouldn't get it but the price is good

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    No, I would not recommend this to a friend
Page 116, Showing 2,301-2,320 of 6,075 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.