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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,654 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Average computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing crazy but can do all the basics. But perfect for college classes

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor, but works for my elementary kids school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for basic work even use it for my 3d printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value and price good for students for assessment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It did not fit my needs- I dont like windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, I needed a new laptop - I picked this up at a good price but it felt like a toy and I dont like windows 11

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love electronic device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality products and service from Best Buy. My daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Never had an issue. Setup was easym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goodtogo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now working good, worth it as far is my child is satisfied with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I love the sleek design and my favorite color is pink so that was definitely a plus. It took a few hours once I activated it for it to reach full speed but once it did, it’s been smooth running ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome it was on sale had to buy the processor is fast it is easy to set-up the personal setup is easy just follow each prompt along the way i took my time to program the oc correctly you can always call ir chat with geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 11 year old … He is happy… Great little laptop …

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the 360 , always asking the update............

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for nine year old granddaughter, she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice for the price. It’s not too fast, but for study is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with just 4gb of RAM. Good purchase for a basic laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast no bugs or lag, perfect for work 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t do anything on this computer! It’s so slow! It lags horribly. The ratings and reviews were good on it so I got it. Thought it’d be decent to do things online. It takes forever to load the browser. Doing anything on this computer takes so much time. Not worth the headache. It s shame I’m past the return window or I would take it back. Not even a month with it. It’s just sitting there cause I can’t do anything on it.

    No, I would not recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi, there. Thank you for taking the time to write this review. We are sorry to hear the laptop with Intel® Celeron® Processor N4120 takes so much time to do things on it, this is not the experience we wanted you to have.

      Our Intel® Celeron® is based on the Core architecture and has a Burst Frequency of 2.60 GHz these processors are usually with a lower price and reduced power consumption, which compensates for the performance disparity.

      We highly recommend you check the most updated processors we currently have on our website [ https://www.intel.com/content/www/us/en/homepage.html ]

      And if you have any additional questions or inquiries about fixing your laptop, please contact the HP customer service department here [ https://support.hp.com/us-en/contact ]

      Thank you for choosing Intel! Mariana_Intel

  • Rated 4 out of 5 stars

    GOOD FOR E-MAIL. Do not buy for word processing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for minor tasks. This is not made to replace a traditional laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the money. Dedicated laser engraving control system.

    I would recommend this to a friend