Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Customer reviews
Rating 4.1 out of 5 stars with 5654 reviews
(5,654 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Doesn’t even work for surfing the web
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a super basic laptop for web use only and the person that worked there recommended this one. I hesitated because it was so cheap, but the guy working there assured me if I was just going to be using the internet this would be fine. It really doesn’t even work for using the basic internet. Super buggy, constantly weird error messages and times out and each web page takes up to 30 seconds to load. I’m writing this review from my phone because I’m not even able to log on to the Best Buy site to write this review. At the beginning it was just slow, but it wasn’t until after the 2 weeks window that it basically had become useless. HP should be embarrassed to have their name on this.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Laptop, Happy Customer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop! Love the color , easy to use , durable quality , size is perfect , well functioning , crisp fresh colors and appearance Great battery life. Great for everyday life, at home and on the go. Would buy over and over again.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good for that price range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop performance matchs with the price. It working just fine.
I would recommend this to a friend Rated 4 out of 5 stars
HP laptop rose gold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good speed but i couldn’t download any files online that i need for college
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow everything. Start up and app launches. I’ve restarted and reset this laptop more than once because sometimes apps just stop working
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I haven't used it much actually only a few times.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend Rated 4 out of 5 stars
Laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed it did not have a power cord, but pleased overall.
I would recommend this to a friendRated 4 out of 5 stars
Hp labtop 14inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though. This is an open box item, it appears bran new and everything was intact, so far the has been no know issues, will give an later update
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 3 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow processor. Spend more for a better experience
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Good Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fine and is up and running. Shows in great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this computer strictly for work and works perfect for my needs.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase Handle my business load and allow creativity
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 2 out of 5 stars
Too slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, too slow even for regular browsing/emailing/writing. I wish it had not come with windows 11 maybe that's the culprit. These budget laptops can't catch up with latest software. Its unfortunate you can't get a budget laptop these days just for basic needs.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my college son. He uses it every day.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what I need it for. Well worth the money.
I would recommend this to a friend Rated 5 out of 5 stars
Accurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price for my laptop was reasonable and I got it a good time
I would recommend this to a friendRated 5 out of 5 stars
The service provided was exceptional, from the ver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Daily Work Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for daily working, connects well to multiple monitors.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend Rated 4 out of 5 stars
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box hp laptop. It waa a great price. Im satisfied.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it, easy to set up and navigate through.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend













