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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,655 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, We use it for my wife's Cticut machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It was a great price, moves must faster than my old one. And it’s not too heavy. I use this laptop for my schoolwork and personal as well. The battery life lasts long. I charge it only twice a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner laptop and good battery life. Enough storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do what we needed it for but great little laptop for surfing internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out perfectly for online school. I am using this in the meantime for school and as soon as a graduate I will buy a better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself last month and decided to get it for my sister too. I love the color and the texture feels so nice. I truly recommend this brand of laptop. The features in it are also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a school laptop for my assignments. Started slow with setting up everything then it started getting to the speed I needed and in good condition. Affordable too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't do it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LOOKING computer, however it's very slow with loading. It's like dialup. I just got this computer and so there is literally nothing on it aside from pre-downloaded apps. Would not get if you're a student looking for a cheap laptop for college.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product friendly service. Easy pick up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for a craft business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good basic laptop. I got this to use excel on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys did a great job thank you so much it works great

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer because I didn’t have a PC and needed one for something my ipad wasn’t capable of. It took almost 30 minutes to load the application i needed onto the computer, and another 30 minutes to extract the data from my iphone. The computer i had 15 years ago as a freshamn in college was literally 10x more effective than this machine. I didnt expect much for the price, but this was shockingly bad. I also received an alert that the storage was full after downloading 2 applications from the HP store. Im sure i will never turn it on again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for online classes and its perfect! Beautiful rose gold color, perfect size, runs really well. I recommend this for any student or to anyone who doesnt need a beefy laptop :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodmorning, This is a great product for the price. It was a Christmas present for a family member. So thank you Best Buy for making the holidays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my nephew. Perfect for his school and good for mild gaming. Does what it needs to do. My nephew does not complain at all! He really is happy and enjoys this computer very much! 2 thumbs up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gift for the person that I obtained it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works grat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great divaice for my 11 year old .works great with multipla apps and programs for homeschooling

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Not for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for gaming but other than that great needs more storage

    No, I would not recommend this to a friend