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Customer Ratings & Reviews

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$143.99
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Comp. Value: $179.99

Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 6,075 reviews
  • Rated 5 out of 5 stars

    Nurse school student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife laptop i purchased in July of 2024 she does work,social media and nursing school training coming up in 2025.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for general use as in checking emails surfing the web etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD FOR E-MAIL. Do not buy for word processing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for minor tasks. This is not made to replace a traditional laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with just 4gb of RAM. Good purchase for a basic laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price! We just needed it for basic use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a simple work computer to do email and docs on

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer easy to use Works well with children

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift to myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift to myself, enjoying my laptop! Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelentt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good price and brand. The best option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything my daughter needed to start college.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get a more expensive product that’s better quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got hot so fast, took forever to load 1 tab and wouldn’t let me download google chrome onto it. Do NOT get it. I bought it because I like vintage older style tech and this looked so cool but it did not work for school stuff and struggle to run things like excel and word

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for nine year old granddaughter, she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good batteries good shape good for high school

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processor. Spend more for a better experience

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! So convenient and easy to take with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP-14 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it has a good battery life and nice speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could use a little more RAM and a touch sensitive screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop rose gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good speed but i couldn’t download any files online that i need for college

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, too slow even for regular browsing/emailing/writing. I wish it had not come with windows 11 maybe that's the culprit. These budget laptops can't catch up with latest software. Its unfortunate you can't get a budget laptop these days just for basic needs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Doesn’t even work for surfing the web

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a super basic laptop for web use only and the person that worked there recommended this one. I hesitated because it was so cheap, but the guy working there assured me if I was just going to be using the internet this would be fine. It really doesn’t even work for using the basic internet. Super buggy, constantly weird error messages and times out and each web page takes up to 30 seconds to load. I’m writing this review from my phone because I’m not even able to log on to the Best Buy site to write this review. At the beginning it was just slow, but it wasn’t until after the 2 weeks window that it basically had become useless. HP should be embarrassed to have their name on this.

    No, I would not recommend this to a friend