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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5634 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,634 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around laptop for the everyday stuff but for editing you need something better for sure but great compu and price even touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this HP laptop for a while now, so far so good. I use this for internet searches, printing, and some school work, nothing too technical. I would recommend if you are buying to use for the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father's day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my hubby for father's day present and he loves it he watch movies and play games other than that it's good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my at home job , easy to use and it looks nice overall for a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Easy setup, long battery life, lightweight and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced lap top, especially if its mainly for personal use, I would not recommend as a work computer, it is kinda slow and it freezes sometimes, good for everyday use, email, calendar, online purchases etc..

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop. It is easy to use, lightweight and super affordable. My other HP laptop died and I needed a laptop for work, I went online and ordered the laptop and it was ready in about 2 hours. It was a breeze to set up and I was back to work in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my needs!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop since July 2023 so coming up on 2 years and it has served me well! I use it for work and have done trainings, lesson plans, use with multiple tabs open and it hasn’t disappointed. It can get a little slow and lag sometimes but glitches happen with any technology. The battery life is quite good as well. I forget to turn it off for days which isnt good on my end but the battery is preserved well so as long as you remember to turn it off when you’re done and take care of it it will last you. Using it for video calls and interviews has also been good. I would recommend for those who need a laptop for practical use but are on a budget as I was when I bought it, it will last you if you take care of it right!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    Underwhelming Performance: HP 14" Laptop Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop with an Intel Celeron processor, 4GB Memory, and 64GB eMMC in Snowflake White. I had hoped this budget-friendly option would meet my basic computing needs, but unfortunately, it has been a very disappointing experience. The computer's performance is notably slow, struggling with even the most basic tasks like web browsing and document editing. The Intel Celeron processor and 4GB of memory simply don't seem to keep up with today's software demands, leading to frustrating delays and a less-than-smooth user experience. Additionally, the quality of the screen is low, with poor color accuracy and viewing angles. This makes for a less enjoyable viewing experience, whether I'm trying to work or relax with a video. The Snowflake White design, while aesthetically pleasing, doesn't compensate for the lackluster performance and display quality. While I understand compromises must be made for a more affordable price point, this laptop feels borderline unusable for anything beyond the most minimal and undemanding tasks. It may be suitable for someone with very limited needs and expectations, but for anyone requiring a dependable daily computer, I'd recommend looking elsewhere. In conclusion, despite its attractive price, the HP 14" Laptop's slow performance and low-quality screen make it hard to recommend. Consider investing a little more for a significantly better computing experience. Rating: 2/5 – Disappointing performance, even for the budget-conscious.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the color. Only down fall was it did not work with my schools blackboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent basic laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop. It has low memory & is fairly slow but for the price, you get what you pay for. I only need it to play PowerPoint slide shows on a TV, and it is sufficient for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price paid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for work as I had started to work from home. It’s a good laptop if you are looking for something inexpensive and to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was very affordable and easy to set up. I have been able to work on various projects without difficulty. Considering the professionalism shown by my salesman, the quality and performance of the laptop I purchased at Best Buy, I expect to purchase again at Best Buy and recommend them to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Keypad and keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it’s the model or the fact that this was an open box item. Either way my keypad does not work and a lot of the keys do not work either. I do love how big the screen is and the look of the computer but those to issues are huge.battery life is amazing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great value for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price! 4gb so not for huge programs but serves its purpose! I have Troy or connecting to my primary internet for some reason but no problem finding the hotspot so easy workaround

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A Good Quality Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what is needed for me. I just surf the web and pay bills. I don't spend a lot of time on the computer so for simple use I think it would be perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    a gift for the wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for my wife upgrading her chromebook to this... and i must say what a good upgrade it is... you can get everything done with this laptop and more which surprised me.. Also was cool seeing my wife being able to game using the xbox app as the Laptop holds up very well... if you want extra storage i suggest getting a external storage... but playing games off the Cloud Runs Amazing ( depending on your internet connection ) .. P.S TAKE YOUR LAPTOP OFF OF SAFETY MODE OR YOU WONT BE ABLE TO PLAY GAMES OR USE THE XBOX APP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too happy with this laptop. Had very little storage and would always over heat and freeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not top of the line. I got it for my niece to do the homework her school laptop wouldnt let her. Its small and light. Exactly what she needed. Doesnt work right when it needs an update. Havent dealt with that on a laptop. But once its all updatded its back to normal. I think all the issues shes had with it has been user error. So I'd still rate it high

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but first time updates take half your day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light and efficient. Great that it came with a year of Office. Only downside was the updates needed for first time laptops was almost 6 hours. Just wish i was informed so i didn't think my computer was a dude out of the box.

    I would recommend this to a friend