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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5656 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,656 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices for kids to use at school. Would recommend ten out of ten

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it a couoke monthsniw & still works like new very dependable thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and design. Good features slim and lightweight and most of all affordable price for the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a pleasant experience using this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really happy about getting this two days later it wouldn’t do anything. Couldn’t get on the internet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Save more money and buy a better laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son who just uses it for zoom meetings. Laptop was unbelievably slow, but we dealt with it. A month and half after we bought it, the screen doesnt work anymore. It flashes on and off. Tried to call HP customer service and we keep getting a message "cannot take your call at this time". Will never buy an HP product again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not waste your time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter because she decided to go back to school. Best Buy offered free virus protection to download to the laptop… the problem is you can’t download something that don’t have an app. She also tried to download zoom because she takes online classes and she can’t download this either. This laptop is not a good purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for homeschooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was in need of a computer for her homeschooling and this was rhe perfect choice. Ordering was easy and customer service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this laptop was great for the price and the store was amazing at check out I got an open box originally and they gave me a new one thanks Best Buy crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her pink computer. Hp is her favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and operates great!! Love my pink laptop it’s so cute and works amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and have no complaints. Customer service was great with finding the perfect laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice everyday computer for basic work and personal functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In a pinch notebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight good for small projects, video calling quality was ok camera is a bit grainy but it works. Love the blue color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just didn't come with Microsoft word. You can't use lockdown browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am personally using this product for long time without any issues. I love it thank you Best Buy teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my purse. Works fast and long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Hayes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop you guys were very helpful in helping me pick up a nice one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relearning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's first laptop I've had in years. Good to restart learning the laptop rules. Lol

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    You get what you pay for........

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being the lowest price of all the laptops that were available in the store, i didn't have much hope going into this purchase. When i say it felt like ages for the laptop to start up and finally throttle back down with its processing, i had already purchased the Uber and was riding back to the store. If you have nothing but time then this might be the purchase fort you, otherwise steer clear.

    No, I would not recommend this to a friend