Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6077 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 6,077 reviews
  • Rated 2 out of 5 stars

    choose a different laptop.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is the bare minimum of a computer. it's slow and laggy. if you need it for work or school pls consider getting something with more RAM this 4 gb is so horrific! i found myself needing a new computer literally 4 months after buying it. it's okay as a transition laptop or if you need one for your kid or just surfing the web but i hated using it for school. i'm a cs student and this was not a good enough computer for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have no complaints about it. It is very light so habdle with care. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop sucks it is so slow you’d think it was 20 years old or something. But I guess ya get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW, PAINFULLY SLOW.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially open up a new laptop device was the only exciting process after that was a disappointment. This computer runs slower than a snail after a complete setup. I do not recommend for someone who plans to utilize it for business purposes or any other purpose for that matter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school. Its great for the assignments and programs I need it for. I do everything online. Its basic and cost effective.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't recommend the service, PC is ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indeed this is what I needed for my son who in high school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome you get a lot more for what you pay for it. Would definitely purchase again without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and he loves it. It’s good for games, school work and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! It boots up fast and always loads my programs quickly. Thoroughly satisfied!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good cause it has alot of space to download things but the internet when you connect to the internet it goes slow

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOWEST LAPTOP EVER

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my son for school he cant even do his homework or work on it in school because ever since we got it this laptop does Not work its extremely slow really regret getting this laptop not even worth it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ph

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes times to get online Microsoft is very slow im tring to download Google Chrome the system isn't allow me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slllooowwwww

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need to check your email or read the news it is okay. Anything else? Ha slowwwwww

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, exactly what I need for my school. Very light to carry and a the rose gold color is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. I think it is a great tool. It fits all my needs and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I bought it for my son. The speaker is loud great for downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop so thst i could take some online college courses. It works perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this computer and i am so hapoybthst O did; I kove the quality smand i am enjoying having the computer.

    I would recommend this to a friend