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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5657 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,657 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! Save your money. This is the slowest computer I've ever owned. Had to use my phone to order plane tickets because the pages wont even load.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer is slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this laptop! It was super slow to open anything on the web or even simple things like trying to open the settings!! I wouldn’t recommend this one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    reasonably priced but a poor value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was so weak every url entry was put on a wait status for it to come up. Contantly trying to load and when it did load it was too late.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    very slow..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow but should I expect for the price. I was trying to set my laptop up and saw how slow it was running, gave it a couple of hours but there was no resolve. returned immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow to use properly, especially for a child as each page takes minutes to load they start clicking other things, even opening the start menu is over a minute. There is clearly something wrong but I am not able to figure it out. I guess this is my punishment for buying a $200 lapotop and of course the return window is tiny I didn't even have it out of the package before the return window ended.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless runs slow I can put it next to another PC and do a speed test and it at under 25mbps and the other is above 500mbps. the only thing I bought it for was to stream, so it's not that great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    thumbs down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for average use. Screen contrast and brightness is not ideal.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very slow processor sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow slow slow. Horrible hp I’ve used before. I bought the upgraded version and I

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it the worst but not the best either or even good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall for the price i have to say this isn’t a bad computer, but it’s not a particularly good one either. Right out of the box it took an inordinately long time to boot, it seemingly has a hard time processing basic functions like web browsing.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Don’t believe other reviews like I did. It’s slow. Can’t even do zoom call on stable connection. This shouldn’t be sold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow. Not for gaming, its a checking your email computer. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor salesmanship did not inform me hp laptop doesn’t have input programs to use for college

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the quality of the laptop, does the job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow at everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work ! Doesn’t load the apps nor turn fast anymore it hasn’t even been 3 months ! It’s fully charged and just wont load and freezes

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download 2files and it’s stopped working .Google chrome not working im not able to download it .not happy with this purchase

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    A Slow Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very slow and would not open pages or stall when clicking. I was told I was not the only customer who returned it for the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. This computer doesn’t work at all! No speed you can’t do anything on it.

    No, I would not recommend this to a friend