Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Customer reviews
Rating 4.1 out of 5 stars with 5657 reviews
(5,657 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Worth the value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the price. Good for small business handling, can't have to many open pages at once with this one. But if you looking for good price and value for the price this is it. Love the color pairs well with my bluetooth mouse. No complaints so far
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Worst laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what wrong with this laptop! The Worst laptop ever used, super slow! All the functions n apps response way too slow. My more than 3 yrs asus still faster than this one
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest laptop I’ve ever seen. I can not believe a company like Best Buy would sell/promote this product. Unbelievable.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Screen quality
Rated 1 out of 5 stars
Computer went black
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally had for almost 1 yr tmrw and the screen went black today. I hate it
No, I would not recommend this to a friend Rated 2 out of 5 stars
Okay for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Ram
Rated 1 out of 5 stars
Bad laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow always have to restart because 4GB ddr4 ram is not enough to watch shows Barley can go on a website
No, I would not recommend this to a friend - Cons mentioned:Screen quality
Rated 1 out of 5 stars
BEST BUY HAS BECOME WORST BUY AND A WASTE OF TIME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CO9MPUTER BROKE DOWN WITHIN 30 DAYS OF PURCHASE AND BEST BUY POLICY WAS THAT I HAD TO GO OVER ONE MONTH WITHOUT COMPUTER WHILE IT WAS SHIPPED TO PALTO ALTO CA. FOR NEW MOTHER BOARD
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn’t wait to open it. It is impossible to work with. Very slow and now I missed the deadline for its return eligibility. Bummer.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
HP laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if I’m missing an update or something but my laptop is really slow and I haven’t even used it much because I think I have to return it.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Too slow
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow you don't even know if it is trying to open what you have selected. Returning it or just throwing it away.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed this purchase because the speed is very slow. My daughter can’t even use it.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was extremely slow. Had a hard time doing anything internet related.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay computer to do any task for work / school
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Laptoo hp 14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teally slow p processor other than that it was a great laptop. It was just not enough for school work basic
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good computer to get casual activities done and it gets its job done. It could definitely be a bit slow at times and it's a bit frustrating but other than that I love this computer as it's light and can run all the applications I need it too.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
Nice little blue machine for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality the laptop took 10 mins to load Microsoft Edge, I bough this to use for a zoom call and I couldn’t download zoom.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Worst laptop ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop came broken twice Crazy, slow Return twice do not get does not work for anything
No, I would not recommend this to a friend













