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Customer Ratings & Reviews

Your price for this item is $143.99
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Customer reviews

Rating 4.1 out of 5 stars with 5657 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,657 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Extremely slow. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, the computer is so slow I can’t even open up the internet browser!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine for the price you pay, the only defect it has is that the screen hurts your eyesight, which is why I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not to excited about this laptop. The screen is very easy to break. Please take this into consideration. As well when I received my order I'm still waiting for the sux months security that came with it as well the fifteen month Microsoft 365 program that came with it . I don't know what other to do them bring it to the main people's I guess. All in all, the customer service people are very nice though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Little disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it didn’t make my needs for my collars courses and it was somewhat slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp 14 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer I bought brand new after my return day was up I started to use this laptop it’s very slow and shut on and off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth the plastic it's made out of

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer I've ever bought - returned it after 1 hour. Kept freezing and incredibly slow despite turning it on from new.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer new the first day i got it it was extremely slow it has been 1/5 weeks and its still slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Dinosaur - slow slower slower

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. We don’t use it for much of anything. Tried to do some word and excel on it extremely slow. This is a dinosaur.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not s happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucks it's slow.and the screen is so little

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow, took several minutes to setup. I tried changing the search engine to chrome. Impossible

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow. Cannot even do basic things like surf the internet or notes. I should have returned but I missed the return date

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hated it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i definitely wouldn’t purchase this again even when I went to pick it up from the store one of the employees said I can’t believe they charge this for that laptop

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow to open any application or web browser. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Brought this as a Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Display, Stylish and Sleek. It’s slow and takes too long to open applications.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crap, don't bother buying one, not enough memory to do anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 out of 4 that we ordered were extremely slow. We couldn't even get a web page to load. Returned to store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very slow and kept glitching. I had to turn off the laptop and back on for it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes 5 minutes to power up sometimes. The touch pad and pointer (arrow,curser) do not work-there is no pointer to place on something and then tap to open it. The laptop is use less. Ive tried all recovery and reboots available to try and get the pointer and touch pad to work (with no success). (Im giving this review on a different laptop). There are a lot more thinks wrong with it but keeping review short.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A ggod deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple laptop for travel and backup. It meets all my expectations at a great price.

    I would recommend this to a friend