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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5657 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,657 reviews
  • Rated 2 out of 5 stars

    Works but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I guess but it’s incredibly slow and and downloading apps is a pain

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not sure if this is a good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps freezing up and taking to long to load things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough storage space but it’s really good if ur just getting on the internet

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hp laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slow its a nice laptop to use for the basic things in life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a month old an screen went black an occas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my mom who is elderly an only uses it for zoom and Facebook lol but I bought it at end of June to give to her on her birthday an at first was great but now the screen went black an just flashes every once in awhile , it’s of course a little bit past the 15 day return time , obviously defective but looking at reviews I see others had same issue. I hope they will exchange or something because I didn’t have 200 dollars to just throw away . I mean come on it has not even been a month since bought it .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen glitched within like 2 weeks of using it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Business Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer. My cell phone’s processor is faster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a simple inexpensive laptop just to fill out my pdf time sheet every week but it can’t even do that. 5 days past the return date and the WiFi no longer works computer has been reset to factory 3 times and still keeps crashing. This laptop has less computing power than an old white dog poo in the yard

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Two year laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology being outdated the day you buy it, this is a perfect price point for a new laptop for various business items every two years, the wife likes it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Labtop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in February 2023 and now it’s is not working . Bought one in 2022 and it’s not working either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is super slow and I haven’t installed any apps. Even with good wifi it can barely load the pages

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow and waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, hard to use. Email an issue not happy at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and glitchy - would have been great but you get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Really really slow can’t even watch YouTube.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Crape

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow not very responsive....wish I would have bought a Chromebook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great smaller laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small laptop. It's small enough to carry anywhere, but large enough to be able to see the screen easily and to use the keyboard easily. I use an external drive for the majority of my files because I go back and forth between two laptops and a desktop and thus take my files everywhere I might need them. The color (rose gold) of this great small laptop gets many complements, and love it!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a good price, it does not have enough storage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money down the drain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT RECOMMEND. This laptop has such a horrible lag, constantly freezes. Any basic function that you would use it for it doesn’t work. Attempted to open web browsers and it just spins or crashes. I’ve purchased a laptop in the price range(acer) in the past and it worked amazing. This particular laptop was a waste of money. Especially since my return window has passed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this computer to do some basic things and I can’t even power it on without the system locking up or freezing. I think iv used this device 2 times since iv bought it bc it simply does. It work properly. Honestly the biggest waste of 200$ I ever spent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super slow and the track pad is terrible, can hardly use it.

    No, I would not recommend this to a friend