Customer Ratings & Reviews
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Customer reviews
Rating 4.1 out of 5 stars with 5659 reviews
(5,659 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow very slow, all you can do is browse but even that’s slow
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Pretty looking junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful slow processor restore pages wait clock keeps running
No, I would not recommend this to a friend Rated 1 out of 5 stars
Sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop sucks. Bought it for Work could not get it to connect to Wi-Fi in three different locations. Did not know that it’s 15 days to return it. Everybody else is 30. Plus, I work out of town and it’s secluded area where I am nowhere around any type of stores.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Inexpensive, yet powerful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive, yet powerful. Using it to run our lighting at church.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
VERY SLOW!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO slow that it is impossible to use. Very disappointed and I am out of my window to return.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Running up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Running hot and turning off website crashes after multiple updates
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and crashes a lot. A waste of money and I would not recommend.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this particular laptop. It is too heavy. I returned it for MS Surface laptop.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure what to do...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still not certain if I will keep this computer. It's Internet speed is not as good as it could be and it's hard to update it and that's even hard. I don't know if it's the computer or my apartment. My other computers could handle my Internet, so I am guessing it's this computer.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Godawful performance. Can’t even sit in Discord calls. Barely able to browse the internet.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Hp reviee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer for a great price. Love the dimensions.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Worst product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars, I would. It never worked. I reset it twice, thinking it started with a bug/ malware, because is was unbearably slow. It’s slower than my desktop of over 10 years ago, and that desktop is at the brim with its memory filled. Every time I checked the storage it claimed it was at full capacity- with nothing installed.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Strobes with some apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for most apps. But strobes on all pages with Big Fish Game Forest's Gummy Drop game.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work very well, pretty slow and doesn’t hold charge
No, I would not recommend this to a friend Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to glitch, screen just blinks now . Not worth it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Wow this thing runs slowwww
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the slowest computer I've ever been on. Every single task you try to perform on this computer experiences a major lag. I'm shocked that a brand new computer could be so slow. Returned after 2 days...save your time and spend the few extra bucks for a better model.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It’s not worth the aggravation. It takes very looooong just to turn on and load up. In this day and age this device shouldn’t even be sold regardless of price point. Shame on you Best Buy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for Everyday Use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is perfect for everyday use. I got it for my son to use for his school projects. It's perfect for all ages that are using to surf the web and do plenty of regular everyday tasks. It's definitely not a gaming system, but the speed is great for otherwise. Clarity is great, colors are vibrant and sound is impeccable!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitches / SLOWWW Yeah it’s cheap and it should be cheaper !
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Worst buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was slower than a snail did not like it at all barely even function so I returned it
No, I would not recommend this to a friend













