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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5659 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,659 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow very slow, all you can do is browse but even that’s slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Pretty looking junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful slow processor restore pages wait clock keeps running

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop sucks. Bought it for Work could not get it to connect to Wi-Fi in three different locations. Did not know that it’s 15 days to return it. Everybody else is 30. Plus, I work out of town and it’s secluded area where I am nowhere around any type of stores.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive, yet powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, yet powerful. Using it to run our lighting at church.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    VERY SLOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO slow that it is impossible to use. Very disappointed and I am out of my window to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Running up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running hot and turning off website crashes after multiple updates

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and crashes a lot. A waste of money and I would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this particular laptop. It is too heavy. I returned it for MS Surface laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure what to do...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still not certain if I will keep this computer. It's Internet speed is not as good as it could be and it's hard to update it and that's even hard. I don't know if it's the computer or my apartment. My other computers could handle my Internet, so I am guessing it's this computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Godawful performance. Can’t even sit in Discord calls. Barely able to browse the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp reviee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a great price. Love the dimensions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars, I would. It never worked. I reset it twice, thinking it started with a bug/ malware, because is was unbearably slow. It’s slower than my desktop of over 10 years ago, and that desktop is at the brim with its memory filled. Every time I checked the storage it claimed it was at full capacity- with nothing installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Strobes with some apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for most apps. But strobes on all pages with Big Fish Game Forest's Gummy Drop game.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work very well, pretty slow and doesn’t hold charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to glitch, screen just blinks now . Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wow this thing runs slowwww

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the slowest computer I've ever been on. Every single task you try to perform on this computer experiences a major lag. I'm shocked that a brand new computer could be so slow. Returned after 2 days...save your time and spend the few extra bucks for a better model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. It’s not worth the aggravation. It takes very looooong just to turn on and load up. In this day and age this device shouldn’t even be sold regardless of price point. Shame on you Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Everyday Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for everyday use. I got it for my son to use for his school projects. It's perfect for all ages that are using to surf the web and do plenty of regular everyday tasks. It's definitely not a gaming system, but the speed is great for otherwise. Clarity is great, colors are vibrant and sound is impeccable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches / SLOWWW Yeah it’s cheap and it should be cheaper !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was slower than a snail did not like it at all barely even function so I returned it

    No, I would not recommend this to a friend