Customer Ratings & Reviews

processer too slow to do computer assignments for my class work and personal work

The laptop has completely stopped working and charging. It's a nice looking laptop. I'm disappointed because I gave it to my son for Christmas. And now the hard part, dealing with Best Buy for help! I will update as we move forward.

Low budget low-grade laptop, struggled at the simplest task

Awesome laptop for an amazing price. Absolutely love the blue color. Haven’t had a problem at all with managing apps, emails or even streaming. Not sure why I hesitated on buying it. Great speed, picture and battery lasts for a long time.

Could not get laptop to connect to WiFi for initial set up.

Laptop runs super slow. Very laggy, would not recommend.

This is so slowwww it’s unbearably slow and I wish i bought something else or could get a refund… I hate this computer

Bad customer service Incorrect product description

Not worth the money very very very slow processor pages take months to load

The screen went black and does not work after using for 6 months

Bought this and it was an expensive paperweight. Took over an hour to do initial set up, only to find that it wouldn’t run any videos from YouTube, and wouldn’t open any web browers, wasn’t due to my internet. Went back to Best Buy spent a little extra and am extremely happy with my other purchase.

It's light weight! It's pink! And it works really well. Keep in mind, it's not for gaming or major multi-tasking type things. I mainly use it to web surf and to pull up recipes in the kitchen. But it works great for small tasks and surfing. And it's soooo light weight and easily portable.

Computer came with the mouse not working, tried to take it back and the workers said a program has to be installed. How can install a program with no clip mouse? Don’t recommend.

Its sooo slow,im a beginner laptop user and has the most difficult time searching for anything because the speed is so slow meanwhile it was a christmas gift but i didnt open it till way later now im out the window of exchange

This laptop is by far the worst I have ever seen. What nothing saved on it new out of the box I could not even surf the Internet with a great high-speed connection. There is no excuse for that this laptop was completely worthless.

I wish I never purchased it while you use it its just stop working with the wi fi

Downloaded movies for viewing on plane trip. Worked fast and effective. Missed touch screen.

I'm shocked they can get away with selling this piece of crap. It's not just slow, it's unusable. Save your money, don't buy it.

I upgraded the ram to 8gbs and that was the ONLY way it became useable. I had to do this because money was tight but for any who has ANY other options don't buy this.

Complete trash laptop! Do not waste your time. It did updates for the first 45 mins I had it on. Once fully updated, it can’t even process enough to open a webpage. It’s unresponsive and if it does actually reapond, it’s got about a 3 min lag time.