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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5659 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,659 reviews
  • Rated 1 out of 5 stars

    Horrible computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer doesnt work even half the time. Tried updating everytime itd have an update and it keeps getting slower and slower. Ive only had this computer for like 6 months and it worked for maybe a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Moves slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice but it’s moving really slow down one .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly I needed a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home charged it up Couldn’t set up went back to store they couldn’t either just slow never got a good WiFi connection I even connected it directly ended up returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP - 14" Laptop - Intel Celeron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer exhibited poor quality, with subpar performance and reliability issues, falling short of expectations for a functional computing experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this, unless you want to waste money and never use it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basically, Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. It is very basic in its functions still it works well for it’s price.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Don’t buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. The screen broke within the first month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    low quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Quality, its less than a month my child uses it but not functioning well, we need to replace it with Asus. my child is so sad because his classmates got Asus for $150 and functioning better than his and we paid around $200.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Setup laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up and down lowed apps don't have Chrome apps

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mechanical engineer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my expectation and requirements. I am satisfied with its performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not so sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure why it is crashing, only been using it a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the money. Bought this for my wife to replace her old worn out heavy laptop and she has used it everyday since. Very thin and light with great battery life. She loves it. Buy it on sale and the price is crazy low!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not basic gaming friendly as it claims!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old son, it says it works great for basic gaming but we couldn't see how. It hardly wanted to open any programs we even returned it and got a new one to see if we just got a bad pick of the lot but same issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected but works well for a spur of the moment purchase! My laptop died right as my college classes started, and as a PhD student, I definitely needed a laptop. This gets the job done with no issues!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't keep it connected to Wi-Fi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop last minute while we were out of town for a few weeks for my son to use for Homeschooling and then i figured we would just have an extra one handy but we have not been able to get it to stay connected to any sort of Wi-Fi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my daughter, for school. Slow to operate from the beginning, but she didn't want to complain. By the time she spoke up, it was past the 14 day mark & they told her there was nothing they could do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A disappointed customer because I was offered no .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my laptops were stolen! The items were left outside after the UPS store closed. I wan t two day delivery but instead the items were ship the next.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reasonably priced laptop. Does baic stuff. If you expect more..pay more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. Basic simple browsing and working on documents.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would return this computer, but Office is already installed. This computer is constantly "not responding" or then closes out my tabs or just running slow. It's quiet frustrating, save your money and buy something else.

    No, I would not recommend this to a friend